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1-10 of 19 results for Quality Retail Scale Service

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Retricted access

Research article

First published 2023-6

Online Retail Service Quality: Scale Development and Validation

Biranchi Narayan Swar, Rajesh Panda

Vision: The Journal of Business Perspective

Retricted access

Research article

First published 2006-4

Measuring Retail Service Quality: An Empirical Assessment of the Instrument

Darshan Parikh

Vikalpa: The Journal for Decision Makers

Retricted access

Research article

First published 2014-7

Measuring Retail Service Quality: Validation of the Instrument in the Indian Context

Bulbul Singh

Metamorphosis: A Journal of Management Research

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Research article

First published 2007-1

Measuring Retail Service Quality: Examining Applicability of International Research Perspectives in India

Subhashini Kaul

Vikalpa: The Journal for Decision Makers

Open access

Research article

First published 2023-6

E-SERV-EX: A Multi-item Scale for Measuring Customer Expectations from the Online Retail Services

Vikas Kumar Tyagi, Sarvesh Kumar, Manish Gulyani [...]

NMIMS Management Review

Retricted access

Research article

First published 2017-6

Examining Applicability of RSQS with Added Dimensions for Organized Apparel Retailers in India

Arif Hasan

Paradigm: A Management Research Journal

Retricted access

Research article

First published 2012-2

An E-Retailing Assessment of Perceived Website-Service Innovativeness: Implications for Website Quality Evaluations,Trust,Loyalty and Word of Mouth

Aron O'Cass, Jamie Carlson

Australasian Marketing Journal

Retricted access

Research article

First published 2009

On the Retail Service Quality Expectations of Chinese Shoppers

Juan (Gloria) Meng, John H. Summey, Neil C. Herndon [...]

International Journal of Market Research

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Research article

First published 2011-6

A Comparative Study of Customer Satisfaction between Two Indian Retail Brands

Rajib Roy, Amit Kumar Bhattacharya, Partha Pratim Sengupta

Global Business Review

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Review article

First published 2012-2

A Complementary Resource Bundle as an Antecedent of E-Channel Success in Small Retail Service Providers

Yun Kyung Cho, Larry J. Menor

Journal of Service Research

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