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Articles (908)

Journals (1)

1-10 of 908 results for Retail Service

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Retricted access

Research article

First published 2016-12

Deconstructing Retail Service Quality in India

Ekta Duggal, Harsh V. Verma

Paradigm: A Management Research Journal

Retricted access

Research article

First published 2006-4

Measuring Retail Service Quality: An Empirical Assessment of the Instrument

Darshan Parikh

Vikalpa: The Journal for Decision Makers

Retricted access

Research article

First published 2010-5

Opportunities for Innovation in the Delivery of Interactive Retail Services ☆

Leonard L. Berry, Ruth N. Bolton, Cheryl H. Bridges [...]

Journal of Interactive Marketing

Retricted access

Research article

First published 2023-6

Online Retail Service Quality: Scale Development and Validation

Biranchi Narayan Swar, Rajesh Panda

Vision: The Journal of Business Perspective

Retricted access

Research article

First published 2014-7

Measuring Retail Service Quality: Validation of the Instrument in the Indian Context

Bulbul Singh

Metamorphosis: A Journal of Management Research

Retricted access

Research article

First published 2002-03

SERVICE PROCESS CONFIGURATIONS IN ELECTRONIC RETAILING: A TAXONOMIC ANALYSIS OF ELECTRONIC FOOD RETAILERS

GREGORY R. HEIM, KINGSHUK K. SINHA

Production and Operations Management

Retricted access

Research article

First published 2017-11

Services in Virtual World: Understanding Work in Delivery Service of E-Retailing

Padmini Sharma

Management and Labour Studies

Open access

Research article

First published 2023-10

Optimal Strategies of the Online-to-Offline Instant Delivery Service of Grocery Retailers

Wan Qin, Peng Yuhan, Yu Cuiting [...]

Sage Open

Retricted access

Research article

First published 2015-11

Impact of Customer Traffic and Service Process Outsourcing Levels on e‐Retailer Operational Performance

Olga Perdikaki, David Xiaosong Peng, Gregory R. Heim

Production and Operations Management

Retricted access

Research article

First published 2007-08

Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting

Bert Weijters, Devarajan Rangarajan, Tomas Falk [...]

Journal of Service Research

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