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Articles (144)

Journals (1)

1-10 of 144 results for Retail Service Quality

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Retricted access

Research article

First published 2016-12

Deconstructing Retail Service Quality in India

Ekta Duggal, Harsh V. Verma

Paradigm: A Management Research Journal

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Research article

First published 2006-4

Measuring Retail Service Quality: An Empirical Assessment of the Instrument

Darshan Parikh

Vikalpa: The Journal for Decision Makers

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Research article

First published 2023-6

Online Retail Service Quality: Scale Development and Validation

Biranchi Narayan Swar, Rajesh Panda

Vision: The Journal of Business Perspective

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Research article

First published 2014-7

Measuring Retail Service Quality: Validation of the Instrument in the Indian Context

Bulbul Singh

Metamorphosis: A Journal of Management Research

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Research article

First published 2010-01

Effects of Level of Internet Retailer’s Service Quality on Perceived Apparel Quality,Perceived Service Quality,Perceived Value,Satisfaction,and Behavioral Intentions Toward an Internet Retailer

Jihyun Kim, Mary Lynn Damhorst

Clothing and Textiles Research Journal

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Research article

First published 2007-1

Measuring Retail Service Quality: Examining Applicability of International Research Perspectives in India

Subhashini Kaul

Vikalpa: The Journal for Decision Makers

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Research article

First published 2020-05

Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns

Necati Ertekin, Michael E. Ketzenberg, Gregory R. Heim

Production and Operations Management

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Research article

First published 2017-2

The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying

Chanthika Pornpitakpan, Yizhou Yuan, Jie Hui Han

Australasian Marketing Journal

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Research article

First published 2024-10

Online Retail Service Quality: What Matters Most for Customer Satisfaction?

Sonali Singh, Sumeet Singh Jasial, Richa Misra [...]

FIIB Business Review

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Research article

First published 2014-11

Service Quality and Price Perceptions by Internet Retail Customers

Yun Kyung Cho

Journal of Service Research

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