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Research article

First published 2022

An approach to the classification of educational chatbots

José Fidel Urquiza-Yllescas, Sonia Mendoza, José Rodríguez [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2019

Chatbots for online banking services

Dana Doherty, Kevin Curran

Web Intelligence

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Research article

First published 2025-10

Educational Chatbots: A Systematic Mapping Study

José Fidel Urquiza-Yllescas, Sonia Mendoza, Luis Martín Sánchez-Adame [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2023-11

Chatbots in libraries: A systematic literature review

Rumeng Yan, Xin Zhao, Suvodeep Mazumdar

Education for Information

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Research article

First published 2024-10

When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Minjin (MJ) Rheu, Yue (Nancy) Dai, Jingbo Meng [...]

Communication Research

Open access

Research article

First published 2023-1

Chatbot features for anxiety and depression: A scoping review

Arfan Ahmed, Asmaa Hassan, Sarah Aziz [...]

Health Informatics Journal

Open access

Research article

First published 2025-4

Cultural Variation in Attitudes Toward Social Chatbots

Dunigan P. Folk, Chenxi Wu, Steven J. Heine

Journal of Cross-Cultural Psychology

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Research article

First published 2025-8

Realizing Corrective Feedback in Task-Based Chatbots Engineered for Second Language Learning

Dongkwang Shin, Jang Ho Lee, Wonjun Izac Noh

RELC Journal

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Research article

First published 2025-8

Does Chatting with Chatbots Improve Language Learning Performance? A Meta-Analysis of Chatbot-Assisted Language Learning

Feifei Wang, Alan C. K. Cheung, Amanda J. Neitzel [...]

Review of Educational Research

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Research article

First published 2023-12

A Pedagogical Chatbot: A Supplemental Language Learning Tool

Lucas Kohnke

RELC Journal

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