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Retricted access

Research article

First published 2020

The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty

Andriani Kusumawati, Kharisma Sri Rahayu

Human Systems Management

Retricted access

Research article

First published 2010-09

Perceived Value of the Mass‐Customized Product and Mass Customization Experience for Individual Consumers

Aurélie Merle, Jean‐Louis Chandon, Elyette Roux [...]

Production and Operations Management

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Research article

First published 2024-2

The Role of Perceived Risk in Engaging Customer and Employees for Value Creation in Services

Ritu Srivastava, Diptiman Banerji, Priyanka Nema [...]

Vision: The Journal of Business Perspective

Open access

Research article

First published 2024-11

Customer Perceived Value: A Comprehensive Meta-analysis

Markus Blut, Damien Chaney, Renaud Lunardo [...]

Journal of Service Research

Retricted access

Research article

First published 2025-5

Assessing the Impact of Perceived Corporate Social Responsibility Activities on Customer Value: Examining the Role of Brand Attitude and Customer–Company Identification

Divya Sharma, Rakesh Kumar

Journal of Creating Value

Open access

Research article

First published 2025-1

Influence of individual and social values on customer engagement in luxury thermal spa hotels: The mediating roles of perceived justice and brand experience

Arnold Japutra, Sandra Maria Correia Loureiro, Sebastian Molinillo [...]

Tourism and Hospitality Research

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Research article

First published 2022-11

A Theory of Marketing’s Contribution to Customers’ Perceived Value

Shekhar Misra, Kiran Pedada, Ashish Sinha

Journal of Creating Value

Retricted access

Research article

First published 2019-2

Service quality and perceived customer value in community pharmacies

Dennis Guhl, Katharina E Blankart, Tom Stargardt

Health Services Management Research

Open access

Research article

First published 2025-9

A Structural Model for Customer Perceived Value in E-banking Service

Long Kim, Teerasak Jindabot, Sook Fern Yeo [...]

Vikalpa: The Journal for Decision Makers

Retricted access

Research article

First published 2008-9

Understanding the Perceived Value of Mass Customization: The Distinction between Product Value and Experiential Value of Co-Design

Aurélie Merle, Jean-Louis Chandon, Elyette Roux

Recherche et Applications en Marketing (English Edition)

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