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Articles (16021)

Journals (48)

1-10 of 16021 results for service quality

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Research article

First published 2025-8

Measuring Service Quality and Assessment of Service Quality Gaps in Dialysis Centres in India

Shawnn Coutinho, Ch. V. V. S. N. V. Prasad, Rohit Prabhudesai

Journal of Health Management

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Research article

First published 2016-12

Deconstructing Retail Service Quality in India

Ekta Duggal, Harsh V. Verma

Paradigm: A Management Research Journal

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Research article

First published 2003-06

PIECING TOGETHER SERVICE QUALITY: A FRAMEWORK FOR ROBUST SERVICE*

DOUGLAS M. STEWART

Production and Operations Management

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Research article

First published 2006

MODELING QUALITY OF SERVICES IN SERVICE-ORIENTED ENVIRONMENTS

Jens Hündling, Mathias Weske

Journal of Integrated Design and Process Science

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Research article

First published 2007-08

Service Quality Attribute Weights

Tracey S. Dagger, Jillian C. Sweeney

Journal of Service Research

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Research article

First published 2006-05

Service Quality in Multichannel Services Employing Virtual Channels

Rui Sousa, Christopher A. Voss

Journal of Service Research

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Research article

First published 2022-11

Recasting Service Quality for AI-Based Service

Nurhafihz Noor, Sally Rao Hill, Indrit Troshani

Australasian Marketing Journal

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Research article

First published 2011-6

Service Quality in Health Care Organisations

P.G. Ramanujam

Journal of Health Management

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Research article

First published 2016

How service customers tidy their service quality perceptions

Nicholas C. Georgantzas, Evangelos Katsamakas

Human Systems Management

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Research article

First published 2020-9

Participants’ Perspectives on Healthcare Service Quality in Multispecialty Hospitals: A Qualitative Approach

Raghav Upadhyai, Arvind K. Jain, Hiranmoy Roy [...]

Journal of Health Management

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