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Articles (31)

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1-10 of 31 results for social servicescape

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Retricted access

Research article

First published 2019-2

The Social Servicescape: A Multidimensional Operationalization

Nathaniel D. Line, Lydia Hanks

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2021-2

Expanding the Methodological Approach to the Social Servicescape: Moving From Measurement to Manipulation

Lydia Hanks, Nathaniel D. Line, Lu Zhang

Cornell Hospitality Quarterly

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Other

First published 2003-12

Social-Servicescape Conceptual Model

Alastair Tombs, Janet R. McColl-Kennedy

Marketing Theory

Open access

Research article

First published 2023-5

Will Social Distancing in Service Encounters Affect Consumers’ Value Perception During the COVID-19 Pandemic? The Role of Servicescape,Self-Efficacy,and Technological Intervention

Ying Feng, Jie Meng

Journal of Interactive Marketing

Retricted access

Research article

First published 2020-2

I Earn It,But They Just Get It: Loyalty Program Customer Reactions to Unearned Preferential Treatment in the Social Servicescape

Youngsun Sean Kim, Melissa A. Baker

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2010-8

Social and Spatial Influence of Customers on Other Customers in the Social-Servicescape

Alastair G. Tombs, Janet R. McColl-Kennedy

Australasian Marketing Journal

Retricted access

Research article

First published 2018-3

An Expanded Servicescape Framework as the Driver of Place Attachment and Word of Mouth

Nathaniel D. Line, Lydia Hanks, Woo Gon Kim

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2018-11

Experiential Purchase Quality

Mark J. Pelletier, Joel E. Collier

Journal of Service Research

Retricted access

Research article

First published 2016-11

Social Involvement and Consumption Motivation: Co-Creation of Magic in the Servicescape

Lisa McNeill, Damien Mather

Australasian Marketing Journal

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Research article

First published 2020-12

Women’s Empowerment at the Moroccan Supermarket: An Ethnographic Account of Achieved Capabilities and Altered Social Relations in an Emerging Retail Servicescape

Delphine Godefroit-Winkel, Lisa Peñaloza

Journal of Macromarketing

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