Many business researchers today are puzzled when they attempt to construct
electronic references to cite sources used in their writing. The most recent edi
tions of both the Publication Manual of the American Psychological Associa
tion and the MLA Handbook for Writers of Research Papers were published
before today's most widely used Internet protocols were introduced: This arti
cle presents APA and MLA guides for formatting electronic references. The
guides, intended as handouts for students, illustrate typical business communi
cation uses.
