Abstract
The primary role of corporate information units is to provide shortcuts to relevant, reliable published information that underpins the core business decisions of the organization. Hence, close alignment to the organization’s core business is paramount when evaluating online business information services. Good signposting of online database records, that is indexing, enables information professionals to build up a ‘picture’ of an online service and to match its relevance to the business of the organization. Content and functionality, that includes design, are equally important for online business information services. Good functionality that leads to rapid retrieval saving valuable executive time. Relevant, reliable, well-designed online business Information services are very powerful productivity tools.
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