This essay discusses social disruptions, social discontinuities, and associated interventions by social marketers and public policymakers. Prescriptive touchpoints for such interventions are (1) mitigating social disruptions via phronetic marketing, (2) foreseeing and anticipating social disruptions and discontinuities via marketing futurology.
AaltolaMika (2011), Understanding the Politics of Pandemic Scares: An Introduction to Global Politosomatics, Vol. 14. New York, NY: Routledge.
2.
AdairJohn E. (2005), How to Grow Leaders: The Seven Key Principles of Effective Leadership Development. Philadelphia, PA: Kogan Page Publishers.
3.
AlSaidiObaidAhmed MohammedNurFowsiya AbikarAl-MandhariAhmed SalimRabbatMaha ElHafeezAssadAbubakarAbdinasir (2020), “Decisive Leadership is a Necessity in the COVID-19 Response,” The Lancet, 396, (10247), 295–98.
4.
AndreasenAlan R. (1994), “Social Marketing: Its Definition and Domain,” Journal of Public Policy & Marketing, 13 (1), 108–14.
5.
AndreasenAlan R. ed. (2006), Social Marketing in the 21st Century. Thousand Oaks, CA: Sage.
6.
AnkerThomas (2020), “Autonomy as License to Operate: Establishing the Internal and External Conditions of Informed Choice in Marketing,” Marketing Theory.
7.
ArmitageRichardNellumsLaura B. (2020), “The COVID-19 Response Must be Disability Inclusive,” The Lancet Public Health, 5 (5), e257.
8.
BellJennifer A.HylandSylviaDePellegrinTaniaUpshurRoss E.BernsteinMarkMartinDouglas K. (2004), “SARS and Hospital Priority Setting: A Qualitative Case Study and Evaluation,” BMC Health Services Research, 4 (1), 36–42.
9.
BellWendell (2003), Foundations of Futures Studies: History, Purposes, and Knowledge. New Brunswick, NJ: Transaction Publishers.
10.
BenckendorffPierre (2008), “Envisioning Sustainable Tourism Futures: An Evaluation of the Futures Wheel Method,” Tourism and Hospitality Research, 8 (1), 25–36.
11.
BerlinIsaiah (1969), “Two Concepts of Liberty,” in Four Essays on Liberty. Oxford, UK: Oxford University Press, 118–72.
12.
BronfenbrennerUrie (1974), “Developmental Research, Public Policy, and the Ecology of Childhood,” Child Development, 45 (1), 1–5.
13.
BronfenbrennerUrie (1976), “The Experimental Ecology of Education,” Educational Researcher, 5 (9), 5–15.
14.
BronfenbrennerUrie (1977), “Toward an Experimental Ecology of Human Development,” American Psychologist, 32 (7), 513–31.
15.
BronfenbrennerUrie (1979), The Ecology of Human Development: Experiments by Nature and Design. Cambridge, MA: Harvard University Press.
16.
BurkeKenneth (1984), Attitudes toward History, 3rd ed. Berkeley, CA: University of California Press.
17.
ChristensenClayton M. (1997), The Innovators Dilemma: When New Technologies Cause Great Firms to Fail. Boston, MA: Harvard Business School Press.
18.
ChristensenClayton M.RaynorMichael E. (2003), The Innovator’s Solution: Using Good Theory to Solve the Dilemmas of Growth. Boston, MA: Harvard Business School Press.
19.
CourtneyEmily P.GoldenbergJamie L.BoydPatrick (2020), “The Contagion of Mortality: A Terror Management Health Model for Pandemics,” British Journal of Social Psychology, 59 (3), 607–17.
20.
Dresler-HawkeEmmaVeerEkant (2006), “Making Healthy Eating Messages More Effective: Combining Integrated Marketing Communication with the Behaviour Ecological Model,” International Journal of Consumer Studies, 30 (4), 318–26.
21.
EckersleyRichard (2001), “Doomsday Scenarios: How the World May go on Without Us,” Futurist, 35 (6), 20–23.
22.
ElderJohn P.LytleLeslieSallisJames F.YoungDeborah RohmStecklerAllanSimons-MortonDeniseStoneElaineJobeJared B.StevensJuneLohmanTimWebberLarryPateRussellSaksvigBrit I.RibislKurt (2007), “A Description of the Social-Ecological Framework Used in the Trial of Activity for Adolescent Girls (TAAG), Health Education Research, 22 (2), 155–65.
23.
El-MeligiMoneim (2005), Leading Starts in the Mind: A Humanistic View of Leadership. Hackensack, NJ: World Scientific Publishing Co.
24.
FergusonEmily (2020), “Coronavirus Riots to Erupt ‘At Any Moment’ as Red Cross Warns Cities Face ‘Social Bomb’,” The Express, March 28.
25.
FligsteinNeil (2001), “Social Skill and the Theory of Fields,” Sociological Theory, 19 (2), 105–25.
26.
FrenchJeffDeshpandeSameerEvansWilliamObregonRafael (2020), “Key Guidelines in Developing a Pre-Emptive COVID-19 Vaccination Uptake Promotion Strategy,” International Journal of Environmental Research and Public Health, 17 (16), 5893.
27.
GarciaRosannaRogerCalantone (2002), “A Critical Look at Technological Innovation Typology and Innovativeness Terminology: A Literature Review,” Journal of Product Innovation Management, 19(2), 110–32.
28.
GarikipatiSupriyaKambhampatiUma (2020), “Leading the Fight against the Pandemic: Does Gender ‘Really’ Matter?” Available at SSRN 3617953.
29.
GaustadTarjeSamuelsenBendik M.WarlopLukFitzsimonsGavan J. (2018), “The Perils of Self-Brand Connections: Consumer Response to Changes in Brand Meaning,” Psychology & Marketing, 35 (11), 818–29.
GordonRoss (2011), “Critical Social Marketing: Definition, Application and Domain,” Journal of Social Marketing, 1 (2), 82–99.
32.
GreenbergJeffPyszczynskiTomSolomonSheldon (1986), “The Causes and Consequences of the Need for Self-esteem: A Terror Management Theory,” in Public Self and Private Self, BaumeisterRoy F., ed. New York, NY: Springer-Verlag, 189–212.
33.
GuionDeirdre T.ScammonDebra LBordersAberdeen Leila (2007), “Weathering the Storm: A Social Marketing Perspective on Disaster Preparedness and Response with Lessons from Hurricane Katrina,” Journal of Public Policy & Marketing, 26 (1), 20–32.
34.
HeHongweiHarrisLloyd (2020), “The Impact of Covid-19 Pandemic on Corporate Social Responsibility and Marketing Philosophy,” Journal of Business Research, 116, 284–89.
HymanMichael R. (2009), “Responsible Ads: A Workable Ideal,”Journal of Business Ethics, 87 (2), 199–210.
38.
HymanMichael R.KostykAlena (2019), “Guest Editorial: A Prospectus on Marketing Futurology,”European Journal of Marketing, 53 (8), 1485–503.
39.
HymanMichael R.AguirreGrant C. (2015), “The Problematic Ethicality of Libertarian Paternalism and Naturalistic Inquiry,”Mustang Journal of Business and Ethics, 8 (1), 59–66.
40.
JackJordynn (2008), “Kenneth Burke’s Constabulary Rhetoric: Sociorhetorical Critique in Attitudes toward History,”Rhetoric Society Quarterly, 38 (1), 66–81.
41.
JohansenBob (2017), The New Leadership Literacies: Thriving in a Future of Extreme Disruption and Distributed Everything. Oakland, CA: Berrett-Koehler Publishers.
42.
JohansenBobEuchnerJames (2013), “Navigating the VUCA World,”Research-Technology Management, 56 (1), 10–15.
43.
KirbyTony (2020), “Evidence Mounts on the Disproportionate Effect of COVID-19 on Ethnic Minorities,”The Lancet Respiratory Medicine, 8 (6), 547–48.
44.
KotlerPhilipZaltmanGerald (1971), “Social Marketing: An Approach to Planned Social Change,”Journal of Marketing, 35 (3), 3–12.
45.
KotlerPhilipCaslioneJohn A. (2009), Chaotics: The Business of Managing and Marketing in the Age of Turbulence. New York, NY: AMACOM.
46.
KotlerPhilipKomoriShigetaka (2020), Never Stop: Winning Through Innovation. Chicago, IL: Kotler Impact.
47.
KotlerPhilipLeeNancy (2008), Social Marketing: Influencing Behaviors for Good. Thousand Oaks, CA: Sage.
48.
LaidlawTessMoffattJohn (2019), “Symbolic Cures: Scapegoating and the Constabulary Function in the 2009 H1N1 Pandemic,” in Rhetor, the Journal of the Canadian Society for the Study of Rhetoric, Vol. 8, WhalenTracey, ed. 99–129
49.
LorenzH. ShulmanWatkinsMary (2000), “Depth Psychology and Colonialism: Individuation, Seeing Through, and Liberation," in The International Symposium of Archetypal Psychology, Psychology at the Threshold, Pacifica Graduate Institute, August 31 to September 4. Santa Barbara, CA: University of California.
50.
LuceroMarelaKwangAlywin Tan TengPangAugustine (2009), “Crisis Leadership: When Should the CEO Step Up?”Corporate Communications: An International Journal, 14 (3), 234–48.
51.
LundEmily M.AyersKara B. (2020), “Raising Awareness of Disabled Lives and Health Care Rationing During the COVID-19 Pandemic,”Psychological Trauma: Theory, Research, Practice, and Policy, 12 (S1), S210–S211.
52.
MaitlisSallySonensheinScott (2010), “Sensemaking in Crisis and Change: Inspiration and Insights from Weick (1988),”Journal of Management Studies, 47 (3), 551–80.
53.
MaringeCamilleSpicerJamesMorrisMelaniePurushothamArnieNolteEllenSullivanRichardRachetBernardAggarwalAjay (2020), “The Impact of the COVID-19 Pandemic on Cancer Deaths Due to Delays in Diagnosis in England, UK: A National, Population-based, Modelling Study,”The Lancet Oncology, 21 (8), 1023–34.
54.
MastersRoger D. (1989), “Gradualism and Discontinuous Change in Evolutionary Theory and Political Philosophy,”Journal of Social and Biological Structures, 12 (2-3), 281–301.
NonakaIkujirōToyamaRyokoHirataToru (2008), Managing Flow: A Process Theory of the Knowledge-based Firm. New York, NY: Palgrave Macmillan.
60.
OliverDavid (2020), “Let’s Not Forget Care Homes When Covid-19 is Over,”BMJ, April 24, BMJ 2020; 369; m1629 (accessed October 1, 2020). [https://www.bmj.com/content/369/bmj.m1629/rr-2]
61.
PacinelliAntonio (2018), “The Futures Polygon Development,” in Innovative Research Methodologies in Management, MoutinhoLuizSokeleMladen, eds. Cham, Switzerland: Palgrave Macmillan, 199–216.
62.
PanditDeepakJoshiMaheshkumar P.SahayArunGuptaRajen K. (2018), “Disruptive Innovation and Dynamic Capabilities in Emerging Economies: Evidence from the Indian Automotive Sector,”Technological Forecasting and Social Change, 129, 323–29.
63.
PattinsonHugh M.SoodSuresh C. (2010), “Marketers Expressing the Future: Scenario Planning for Marketing Action,”Futures, 42 (4), 417–26.
SandinPer (2009), “Approaches to Ethics for Corporate Crisis Management,”Journal of Business Ethics, 87 (1), 109–16.
66.
ScottMaura L.MartinKelly D.WienerJoshua L.EllenPam ScholderBurtonScot (2020), “The COVID-19 Pandemic at the Intersection of Marketing and Public Policy,”Journal of Public Policy & Marketing, 39 (3), 257–65.
67.
SchwarzNorbertJalbertMadeline (2020), “When Fake News Feels True,” in The Psychology of Fake News: Accepting, Sharing, and Correcting Misinformation, GreifenederRainerJaffeMarielaNewmanErynSchwarzNorbert, eds. London, UK: Routledge, Chapter 5.
68.
SergentKaylaStajkovicAlex D. (2020), “Women’s Leadership is Associated with Fewer Deaths During the COVID-19 Crisis: Quantitative and Qualitative Analyses of United States Governors,”Journal of Applied Psychology, 105 (8), 771–83.
69.
ShabbirHaseebHymanMichael R.DeanDianneDahlStephan (2020), “Freedom Through Marketing’ Is Not Doublespeak,”Journal of Business Ethics, 164 (2), 227–41.
70.
ShokoohiMostafaOsooliMehdiStrangesSaverio (2020), “COVID-19 Pandemic: What Can the West Learn from the East,”International Journal of Health Policy Management, 9 (10), 436–38.
71.
SmithN. CraigGoldsteinDaniel G.JohnsonEric J. (2013), “Choice without Awareness: Ethical and Policy Implications of Defaults,”Journal of Public Policy & Marketing, 32 (2), 159–72.
72.
SolomonSheldonGreenbergJeffPyszczynskiTom (2015), The Worm at the Core: On the Role of Death in Life. New York, NY: Random House.
73.
SpotswoodFionaFrenchJeffTappAlanSteadMartine (2012), “Some Reasonable but Uncomfortable Questions about Social Marketing,”Journal of Social Marketing, 2 (3), 163–75.
74.
ToddSarah (2009), “Mobilizing Communities for Social Change: Integrating Mindfulness and Passionate Politics,” in Mindfulness and Social Work, HickSteve, ed. Chicago, IL: Lyceum Publications, 171–87.
75.
ValletFlorePuchingerJakobMillonigAlexandraLaméGuillaumeNicolaïIsabelle (2020), “Tangible Futures: Combining Scenario Thinking and Personas—A Pilot Study on Urban Mobility,”Futures, 117, Article 102513.
76.
VollmerHendrik (2013), The Sociology of Disruption, Disaster and Social Change: Punctuated Cooperation. Cambridge, UK: Cambridge University Press.
77.
WalzerMichael (2004), Arguing about War. New Haven, CT: Yale University Press.