Abstract
Due to globalization, the rise of new technologies, global warming and accelerating rhythms, today’s world of work is characterized by increasing instability and uncertainty, making career transitions more frequent and challenging (Akkermans et al., 2024). In particular, career paths are all the more likely to be impacted by
To properly understand the role of career resources regarding career shocks, it is essential to clarify first
To support this assumption, we will introduce this model and use it to assess the resources and obstacles contained in short stories of working adults about their experience with the first COVID-19 lockdown. In fact, the COVID-19 pandemic can be understood as a “career shock” which disrupted individuals career paths and routine in an extraordinary way (Akkermans et al., 2020), and thus required individuals to mobilize their career resources (Borgen & Borgen, 2022). Pak et al. (2021) already shown that qualitative approaches help understand the mechanisms of career resources after a career shock. Additionally, McMahon et al. (2012) demonstrated that resources can be qualitatively investigated through the stories of career transition and adaptability. Accordingly, we aim to extend the knowledge on career resources in three different ways: (1) proposing an exhaustive taxonomy of resources anchored on M. E. Ford’s (1992) model of effective functioning; (2) using a narrative approach to investigate the relevance of Ford’s (1992) categories to account for factors that may act as career resources or obstacles in an exhaustive yet concise way; (3) examining the relationships between those resources and obstacles with indicators of well-being, perceived employability, and emotional anticipation of the career future.
Several authors have proposed theoretical models and taxonomies of career resources that can contribute to career success (i.e., the Career Resources Model; Hirschi, 2012; Hirschi et al., 2018) or well-being and performance at work (i.e., the PERMA+4 Model; Donaldson et al., 2022; Donaldson & Donaldson, 2020). However, neither of these models is anchored on a sound theoretical framework or a broader meta-theory of individuals’ behavior and development which would guide the selection of relevant components, as well as shed light on their relationships (Donaldson et al., 2022). Additionally, while it is impossible (and undesirable) to list all the possible career resources (Hirschi et al., 2018), important types of resources seem to be missing from both, as each model contains categories that the other does not have.
These two models also rely on the key assumption that certain factors (e.g., being skilled, optimistic and having social support) are positive in themselves across situations, and thus constitute desirable resources that should be promoted to foster individuals’ optimal functioning (McNulty & Fincham, 2012). However, “Hobfoll (1988, 1998) clarified [that] how resources operated depended on the ecological context, such that in one context a resource might be salient and positive and in another, might be salient but negative” (Hobfoll et al., 2018, p. 113). This claim is supported by the growing evidence which shows that traits (e.g., self-esteem; Neff & Vonk, 2009), conditions (e.g., social support; Beehr et al., 2010) processes (e.g., regulatory strategies; Bonanno & Burton, 2013), and outcomes (e.g., career success; Spurk et al., 2019) that are usually considered as “positive” might backfire under certain situations. Accordingly, a comprehensive model of career resources should be able to account for the fact that a given factor might act as a resource or a barrier for career success, performance, and well-being, depending on individuals’ set of circumstances.
Theoretical Background and Hypothesis Development
The above literature review highlighted the lack of a theoretically grounded, comprehensive, balanced, contextual, and adequately measured model of career resources. Therefore, we propose to adopt M. E. Ford’s (1992) far-reaching model of the human functioning. This model postulates that individuals’ ability to attain their goals at a given time depends on ten factors grouped in four main categories: (1) motivation (i.e., activated goals, personal beliefs, contextual beliefs, and emotions), (2) skills, (3) biological functioning; and (4) environment (i.e., natural, material, social, and socio-cultural contexts). The model is anchored in the Living Systems Framework (LSF; D. H. Ford, 1987): a comprehensive, integrative, and evidence-based theory of individuals’ behavior and development from their conception to their death. The LSF is increasingly considered as an invaluable way to foster understanding in human science (M. E. Ford & Smith, 2020), and was recently adapted to the context of vocational psychology (see Vondracek et al., 2014, 2020).
In M. E. Ford’s (1992) model, motivation is defined as the structural pattern of: (1) goals, which represent the states a person wish to achieve or avoid; (2) personal agency beliefs—consisting of (a) personal belief (i.e., the perceived personal skills, or self-efficacy beliefs), and (b) context beliefs (i.e., the perceived responsiveness of the context), which provide information about the attainability a considered goal; and (3) emotions, that inform about the goal
In M. E. Ford’s (1992) model, the environment is considered to be an integral part of the individual functioning, and is posited to encompass (1) natural context (i.e., products of nature, such as meteorological events, vegetal or mineral elements, etc.), (2) material context (i.e., physical and symbolic products of humans, such as money, infrastructure, pieces of art, etc.), (3) social context (i.e., close or distant people, such as family members, colleagues, role models, etc.), and (4) socio-cultural context (i.e., influential institutions and traditions, such as educational systems, languages, religion, etc.).
Comparisons between M. E. Ford’s (1992) Model of Effective Functioning with Hirschi et al.’s (2018) Career resources Model and Donaldson and Donaldson’s (2020) PERMA+4 Model of Well-Being at Work.
A Comprehensive Taxonomy of Career Resources
Based on these considerations, we propose to consider that M. E. Ford’s (1992) model of effective functioning represents a relevant integrative, comprehensive, balanced, contextual and theoretically anchored model for establishing a taxonomy of factors that might act as resources for career success, performance, and well-being. More precisely, we propose that all the individuals’ resources mobilized during a career shock such as the COVID-19 lockdown could be organized into the ten categories of factors listed in the model (i.e., goals, personal beliefs, contextual beliefs, emotions, skills biological functioning, natural context, material context, social context, and socio-cultural context). Given that resources’ value strongly depends on context (Hobfoll et al., 2018), and relies on the concept of
The Importance of the Type of Story Narrated
The above literature review emphasized the need for a balanced and contextual understanding of factors likely to act as career resources or obstacles, which implies exploring the circumstance of their occurrence to account of their effect. Here, we posit that a relevant way to investigate it is to consider the type of narrative in which they are described. In fact, McMahon et al. (2012) indicated that resources can be identified through career narratives. Additionally, several researchers (e.g., Bauer et al., 2019; McAdams et al., 2001) have shown that different types of life stories narrative scenes (e.g., that of a turning point, a low point, and a high point) contained distinctive explanation styles (e.g., contamination and redemption), which in turn were differentially associated with self-reported measures of well-being. Accordingly, we posit that different types of stories (i.e., general account of the lockdown experience, high point or low point experienced during the lockdown) contain different types of resources and obstacles, which are then distinctively associated with- and predict individuals’ well-being, perceived employability, and emotional anticipation of their future career following the COVID-19 career shock.
Method
Procedure
Participants were recruited through social networks and asked to fill out an online survey on “Career resources and well-being during COVID-19.” Eligibility criteria included being more than 18 years of age, working, and being fluent in French and/or English. The data were collected between June 15 and July 6th 2020, that is a month and a half after the end of the first lockdown in Canada and Europe. The questionnaire was available both in English and in French. After providing demographic information about their current situation (i.e., age, sex, country, marital status, number of children in the household, residency type, employment status, type of contract, field of occupation, and COVID-19 impact on working arrangements), participants were asked to write three short narratives about their experiences during the lockdown. They also were asked to complete four short scales assessing well-being, employability, and emotional anticipation of the career future. This study has been approved by the Behavior Research Ethics Board of the University of British Columbia (number H20-1096).
Participants
Participants’ Sociodemographic Information (
Instruments
Short Stories
Following Bauer et al. (2019) use of narrative prompts, participants were asked to write three short stories about their COVID-19 lockdown experience: (1) the story of their life during the lockdown from the beginning until now (i.e., General Story); (2) a high point (i.e., Positive Story); and (3) a low point (i.e., Negative Story) they experienced during the lockdown. The prompt for the General Story was the following: “Could you write, in a few lines, the story of your life during the lockdown from the beginning until now?” Instruction for the Positive and Negative Stories was the following: “Below you will find space to write a short narrative about a
Well-Being
We used Diener et al.’ (2010) Flourishing Scale to measure participants’ well-being. The scale consists of eight items which assess participants’ perceptions of meaning in life, mutually supportive and respectful relationships, engagement in daily activities, sense of competences, optimism, and overall goodness of life. These are rated on a 7-point Likert-scale ranging from 1 “Strongly disagree” to 7 “Strongly agree.” The reliability of this scale was found to be good, with a Cronbach’s alpha of .87 (Diener et al., 2010). For the French version, we used Villieux et al.’s (2016) translation which showed good reliability (α = .82), which is similar to that found in the present study (α = .81).
Perceived Employability
Perceived employability was assessed with Berntson and Marklund’s (2007) five item index which assessed participants perceived competencies, network, knowledge of organizations/companies, personal qualities, and experience. The items were rated on a 5-point Likert-scale ranging from 1 “Strongly disagree” to 5 “Strongly agree.” The reliability of this scale was found to be good, with a Cronbach’s alpha of .88 (Berntson & Marklund, 2007). For the French version, the first authors of this article and an experienced career counselor translated the items independently, and then compared their versions and sought an agreement for the best version. This translation showed good reliability (α = .82) in the present study.
Emotional Anticipations
The Positive and Negative Affect Scale (PANAS; Watson et al., 1988) was used to assess the participants emotional anticipation of their career future. The scale comprises 20 items in total, ten of which assess positive emotional states (PANAS+) and ten negative emotional states (PANAS-). These items are rated on a 5-point Likert-scale ranging from 1 “Very slightly or not at all” to 5 “Extremely.” The reliability of these scales was found to be good, with a Cronbach’s alpha ranging between .86 and .90 for the positive affect subscale, and between .85 to .87 for the negative affect subscale (Watson et al., 1988). For the French version, we used Bouffard and Lapierre’s (1997) translation which demonstrated excellent reliability for the positive affect subscale (α = .90), and fair for the negative affect subscale (α = .77). For this study, the instruction asked participants to what extent they feel this way when they think of their career future (see Parmentier et al., 2021, for a similar adaptation). The subscales showed good reliability for both the positive (α = .89) and the negative affect (α = .87).
Analysis
Coding Process
Content from the three short stories were fully copy-pasted on Word and Excel. The first author divided the transcripts into units of analysis (i.e., statements; Milne & Adler, 1999), and then the first and second authors independently coded these statements based on the M. E. Ford’s (1992) ten categories of effective functioning: goals (GOAL), personal beliefs (PEB), contextual beliefs (COB), emotions (EMO), skills (SKILL), biological functioning (BIO); natural context (NAT), material context (MAT), social context (SOC), and socio-cultural context (SCU). These factors were also classified according to their mention as resources (e.g., GOAL+) or as obstacles (e.g., GOAL-). Eventually, a neutral category (NEUTRAL) was added to account for the statements that could not be identified either as resources or as obstacles within the context of the sentence or story (the detailed coding table is available from the first author upon request). Both coders are Caucasian female (visiting) Assistant Professors and researchers in the field of vocational psychology. After coding the sessions, the inter-agreement reliability was calculated.
Inter-Rater Reliability
Cohen’s kappa was used to assess the inter-rater agreement reliability for counselor’s behaviors and client’s talk throughout the three sessions. Six cases (111 statements) were used as training material, while the 38 remaining cases (771 statements) were double coded to compute the inter-rater agreement reliability. Seven statements were coded without valence from one or other of the coders, making it impossible to include them in the inter-rater reliability computation. In line with Landis and Koch (1977) benchmarks, inter-rater reliability was excellent (K = .81) for the overall coding of the 764 remaining statements.
Statistical Analysis
Statistical analyses were performed on Jamovi (1.6.23.0). Differences between the three different types of stories and quantitative measures were computed using Friedman’s nonparametric ANOVA. Spearman’s coefficient correlations were used to assess the relationship between the quantitative data and the types of resources and obstacles, as well as with the number of resources and obstacles mentioned within the three different types of short stories (general story, positive story, and negative story). Hierarchical regressions were used to assess the incremental value of these three types of stories.
Results
Comprehensiveness of M. E. Ford’s (1992) Taxonomy
Examples and Frequencies of Resources and Obstacles Coded after M. E. Ford’s (1992) Ten Components of Effective Functioning.
Incremental Value of the Three Types of Stories
Figure 1 displays the respective mention of total resources and obstacles mentioned within the three types of stories. Friedmans’ nonparametric ANOVA showed that the difference between the number of resources and obstacles mentioned significantly differed across the three types of stories. In fact, the General Story and the Positive Story contained significantly more resources than the Negative Story (χ2 = respectively 6.38, Mean number of resources and obstacle recounted per general, positive, and negative stories. Friedman’s Non-Parametric ANOVA at the Category Level.
Spearman’s correlations showed that, in the General Story, resources were significantly associated with adaptive outcomes, Positive contextual beliefs (COB+) correlated positively, significantly, and strongly (.56) with positive emotional anticipation of the future career. Hierarchical regression showed that adding COB+ in the General Story (step 2) explained 21% more (adjusted
On the contrary, in the Positive Story, only obstacles held significant relationships with the considered outcomes. In this type of story, the account of social obstacles (SOC-) was positively and significantly (.31) associated with positive expectations for work. However, hierarchical regression indicates that the mention of SOC- in the Positive Story (step 2) explained nothing (0%) more (adjusted
Details of Spearman’s Correlations Between the Number of Resources and Obstacles and the Scales per Type of Stories.
FLOUR, flourishing scale; EMPL, perceived employability; PANAS+, positive emotional aticipation of future career; PANAS-, negative emotional anticipation of future career. PEB, personal beliefs; COB, contextual beliefs; EMO, emotions; BIO, biological functioning; NAT, natural context; MAT, material context; SOC, social context; SCU, socio-cultural context.
Accordingly, Hypothesis 2—which postulated an incremental value of the different type of stories—is only supported for the General and Positive Stories with regards to the positive emotional expectations for work.
Discussion
Conceptual Implications
The first contribution of this paper is to suggest M. E. Ford’s (1992) model of effective functioning as an exhaustive framework to assess resources in the context of career shock or transitions—including those that are not directly associated with career success, but do contribute nonetheless (see Steiner & Spurk, 2019). In doing so, we rose to the challenge described by Halbesleben et al. (2014) in suggesting a taxonomy of factors that can act as career resources or obstacles which is both concise and varied, broad and specific, relevant to various situations, distinguish the factor from its valence, and accounts for both gain and loss. Expanding prior literature, this model allows anchoring the selection of career resources in a sound integrative theoretical framework of individual behavior and development (i.e., the LSF; D. H. Ford, 1987), which also hold the potential of drawing meaningful connections with various fields of research (e.g., education, counseling and clinical psychology). The latest developments of the model (M. E. Ford & Smith, 2007, 2020) also provide interesting ventures to understand the dynamic relationships between these resources. Additionally, the qualitative empirical test of this model refined it by emphasizing
Second, this paper emphasizes the ambiguous nature of these concepts. In fact, in the recent developments of his model, M. E. Ford and Smith (2007, 2020) highlight the need for the factors to be
These results tend to indicate that, while it is interesting to account for the whole set of resources and obstacles at a given time with M. E. Ford’s (1992) taxonomy, what is the most likely to impact how people feel about their career future ultimately relies on their cognitive and emotional perception of it (e.g., Lazarus & Folkman, 1984). In this study, marks of optimism when considering the whole situation appear as distinctive predictors of positive anticipations of the future, which is consistent with the great body of literature supporting, for example, the associations between optimism and effective emotional regulation strategies (Solberg Nes & Segerstrom, 2006) or career outcomes (Eva et al., 2020). Additionally, our results indicate that the mention of negative emotions when relating a past positive event could betray negative anticipations toward the career future. In fact, negative affective response to positive events (i.e., negative affect interference; Frewen et al., 2012) has been associated with depressive symptoms, which may impact the anticipations of the future (Jordan et al., 2021). Our results also support the mounting evidence of the importance of anticipatory emotions of career outcomes (Parmentier et al., 2021, 2022, 2023) in professional paths, as well as the relevance of developing capabilities to be able to appraise, express, regulate and use emotions to foster career development (see Pirsoul et al., 2023, for a meta-analysis).
Methodological Implications
The third contribution of this study to the literature is that it provides a coding system that allows the rating of the different factors as resources or obstacles. In fact, this study is the first attempt to translate M. E. Ford’s (1992) model of effective functioning into an empirical coding system. The high inter-rater agreements tend to support the approachability and intuitive understanding of this coding system and categories. Furthermore, it appeared that the categories that were derived allow coding of almost all the statements included in the short stories, except for time-related resources or obstacles, as mentioned above. Note that the few neutral statements also pertained to M. E. Ford’s (1992) categories; they were just not phrased in a positive or negative way, which prevented from classifying them as resources or obstacles. The study added to the literature by demonstrating the relevance and the feasibility of adapting such a model into a coding system to account for the narrative of resources and obstacles following a career shock.
Practical Implications
Recently, several authors emphasized the need to map and foster individuals’ resources to assist with career transitions (Akkermans et al., 2024), career success (Hirschi, 2012; Hirschi et al., 2018), career sustainability (De Vos et al., 2020), and well-being at work (Donaldson & Donaldson, 2020; Donaldson et al., 2021). The major practical implication of this study is the demonstration that career resources (and obstacles) can be qualitatively assessed by listening to clients’ stories. In fact, the precent models focused on using quantitative instruments to assess career resources (e.g., PERMA+4 Short scale; Donaldson et al., 2023; Positive Functioning at Work Scale Donaldson & Donaldson, 2020; Career Resources Questionnaire; Hirschi et al., 2018; Marciniak et al., 2021). However, the resources and obstacles spontaneously evoked by people in their account of various life stories are revealing of their current well-being, as well as anticipation of their career future. Accordingly, career practitioners can draw inspiration from Bauer et al. (2019) narrative prompts to ask clients to provide them with a general account of their last few weeks, as well as to describe recent high and low points, in order to qualitatively identify some of their career resources and obstacles. In this effort, career practitioners would benefit from being familiarized with M. E. Ford’s (1992) categories to spot career resources and obstacles when listening to their clients. A note-taking grid could be used to record the different factors mentioned (see Figure 2). Note taking grid for qualitative interview by career practitioners.
Note that our results suggest that two types of factors are likely to act as influential resources or obstacles: positive contextual beliefs (in general stories) and negative emotions (in positive stories), which is akin to previous research results (e.g., Amundson & Borgen, 1987). Career practitioners could thus attempt to focus on the occurrence and valence of such factors in clients’ stories. Additionally, they can use card sorts and inventories that have been developed based on M. E. Ford’s (1992) model of effective functioning to foster the development and use of resources (RESILIENZA; Rochat, 2020) or identify the factors that led to a failure (DE’FEAT; Rochat, 2021). Finally, it should be noted that simple prompting of career clients to provide a narrative or their career shock or transition can have a beneficial impact on their well-being and adjustment, as stories offer ways to give meaning to career transitions (Olry-Louis & Arnoux-Nicolas, 2022) and to the events and foster the activation of resources (see Spera et al., 1994, for a study on expressive writing and coping with job loss).
Limitations and Implications for Research
Our study has several limitations. First, the data were collected from a sample whose size is reasonable for qualitative research but limits the relevance of the quantitative findings. Accordingly, further studies will benefit to work on larger samples, which would allow to examine further the central role of positive contextual beliefs in general stories and of negative emotions on emotional anticipations of career path which was found in the present study. A larger sample would also allow to try and identify individuals’ distinctive profiles of career resources and well-being in response to a career shock or a transition (Butterfield et al., 2010). In fact, Hobfoll (2002) posits that resources tend to aggregate to form what he called
Conclusion
Relying on M. E. Ford’s (1992) model of effective functioning, the present study has emphasized the need for a broader and more complex view of resources in the context of career development. First, this study demonstrated that the categories of the model are relevant to account for almost all the resources and obstacles mentioned by the participants in their narratives of the lockdown experience—with the notable exception of time considerations, which appear as a relevant factor to add to the taxonomy. Second, our results show that the adaptative nature of the resources and obstacles mentioned differed according to the type of story narrated (i.e., general story, positive story, or negative story). This supports the claim that the potential role of certain factors to act as career resources versus obstacles should always be considered within the context of the specific experience. Finally, this study highlights the relevance and promises of having translated M. E. Ford’s (1992) taxonomy into an empirical coding system for both career practitioners and researchers.
