As penal power has been transformed in recent years, so too have relationships between prisoners and staff. This article discusses how these relationships are forged by the terms of ‘neo-paternalism’, focusing in particular on what is labelled ‘soft power’. It describes some of the impediments that hinder the development of closer relationships between prisoners and uniformed staff. It explores the implications of soft power for the prison’s interior legitimacy, and discusses soft power in relation to the culture of uniformed staff.
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