Abstract
Introduction
Phenomenological research seeks to understand the deeper and intricate meaning of individuals’ experiences, considering the uniqueness of each phenomenon. Although several strands and traditions of phenomenological research has developed throughout the years, what distinguishes it from most qualitative methods is its deeply philosophical motivation. “At the heart of phenomenology is a philosophically consuming fascination with the question of the origin, sources, and meaning of meaning and meaningfulness” (Van Manen, 2016, p. 74). Phenomenology aims not only to describe idiosyncratic experiences—the personal experience of the here and now—but also to capture the invariant structures of experience, exploring its essential structures and conditions of possibility. Phenomenology, therefore, aims to unveil structures that are intersubjectively accessible.
A key aspect of phenomenological research involves collecting experiential material, which can be achieved through various methods such as interviews, observation, participation, fictional stories, and personal accounts (Van Manen, 2016). Among these, interviews are the most common method in qualitative research (Taylor, 2005; Thelwall & Nevill, 2021). When conducted appropriately, an interview can be a source of knowledge that is as reliable and valid as quantitative or experimental methods (Høffding et al., 2022). On this note, preparing for, conducting, and analysing interviews are essential steps in phenomenological studies.
Interviews conducted in studies using phenomenological methods are a critical tool for researchers to comprehend the nature and meaningful structures of phenomena. They require a mixture of personal skill and learned methodology, straddling the line between art and technique. While there is a tendency to perceive interviewing purely as an art based on the interviewer’s inherent personality traits, this viewpoint is only partly valid (Seidman, 2019). Researchers can acquire the necessary techniques and skills through training, as the researcher is the primary instrument of inquiry (Kvale, 2007). Therefore, this approach requires both the methodological rigour of science and the personal touch of a craftsman (Kvale, 2007). By combining these elements, interviewers can navigate the subtleties of human interaction while upholding the systematic integrity of the research process (Kvale, 2007; Seidman, 2019).
Phenomenological interviews generally concentrate on the main question of the research and are structured as a dialogical encounter between the interviewer and the interviewee (Guerrero-Castañeda et al., 2017). They aim to capture how a phenomenon is perceived by the individual, revealing subjective meanings through their awareness and narrative. This moment of interaction between the dyad (interviewer and interviewee) represents an intersubjective relationship embodied in a dialogue that, facilitated by the various languages involved, yields the development of a comprehensive structure of the experienced phenomenon.
Hence, the interview in a phenomenological investigation is a highly dynamic and interactive process: the interviewer tries to guide the interviewee to increasingly accurate descriptions of his/her lived experience. Thus, the interviewer assumes interpretative responsibility: first, generating detailed descriptions by providing reliable and valid data (regarding transparency and consistency) and second, interpreting what these descriptions mean (Høffding et al., 2022). In this sense, the interviewer should assume a second-person perspective. According to Zahavi and Rochat (2015), this involves a subject-subject relationship where the interviewer is aware of the interviewee and, simultaneously, implicitly aware of themselves as attended to or addressed by the other. The knowledge generated in this encounter is interactive and co-created, with both participants contributing through complex dynamics driven by reciprocal interaction (Høffding & Martiny, 2016).
Healthcare settings stand out as a ubiquitous source of profound human experiences, compelling researchers and healthcare professionals to employ phenomenological methods. These methods are instrumental in unveiling the “hidden” lived experience of those needing healthcare, disclosing the profound impact of their work. Interviews in phenomenological healthcare research require a combination of personal skill and learned methodology, balancing the art of human interaction with the rigour of systematic inquiry (Kvale, 2007; Seidman, 2019). The encounter between interviewer and interviewee in healthcare research involves sharing memories, describing, reflecting and asking questions (Høffding & Martiny, 2016). This necessitates the ability to make all descriptions in the established connection clear and understandable. This co-created knowledge reflects the richness and complexity of human experiences in healthcare.
Several practical guides in the scientific literature and many examples of best practices are available, as reported by Høffding and Martiny (2016), including works by authors such as Brinkmann and Kvale (2014), Allen-Collinson (2009), and Flyvbjerg (2011). Nevertheless, interviews in phenomenological research may fall short of these recommended practices. Despite the expectation that a phenomenological research approach would involve conducting a phenomenological interview for data collection, the procedures do not consistently align with the principles of phenomenological philosophy (Thomas, 2021). Awareness of how interviews are conducted in phenomenological healthcare research provides insights into their pitfalls, shortcomings, possibilities, and potential.
Given the stated importance, the present scoping review aims to map the nature and use of interviews in phenomenological healthcare research. Upon conducting a comprehensive search of PROSPERO, MEDLINE, the Cochrane Database of Systematic Reviews, and JBI Evidence Synthesis, it was evident that there is no ongoing scoping or systematic reviews about the stated topic. This review, therefore, fills a significant gap in the current research landscape, providing valuable insights for researchers, healthcare professionals, and academics in the field.
Review Questions
Starting from the central question - What is the nature and use of interviews in phenomenological healthcare research? - the following review questions align with the aim of this study: (1) What are the characteristics of the interview in phenomenological healthcare research? (2) What are the theoretical foundations of the study research design in healthcare research? (3) What are the theoretical foundations of interviews in phenomenological healthcare research? (4) What are the topics studied using interviews in phenomenological healthcare research? (5) What is the selection process of the interviewees? (6) How is the interviewer’s subjectivity considered in the interview in phenomenological healthcare research?
Methods
We selected the review method based on the specific aim of this review, which is to map out the various considerations involved in the nature and use of interviews in phenomenological healthcare research. Our goal is to clarify how interviews are utilized across the literature and how they are conducted. To achieve this, we followed the JBI methodology for scoping reviews (Peters et al., 2020) and used the PRISMA ScR Checklist (Tricco et al., 2018) as our guiding framework for the review. The review protocol has been registered and is available on an online platform, ensuring full transparency in our process.
Our eligibility criteria followed the PCC framework, which stands for Population, Concept, and Context. We did not need to establish specific criteria for the Population item. The criteria were as follows: • Concept: This scoping review focused on phenomenological or phenomenological-oriented research studies that utilize interviews for data gathering. • Context: This scoping review considered studies in any context of healthcare research. • Types of studies: This scoping review included qualitative and mixed-method designs incorporating phenomenological approaches. We limited sources to English, Portuguese, French, and Spanish; the data was limited to literature available until December 31st, 2022.
Search Strategy
Example of Search Strategy in a Database
Study Selection
After identifying the records through the databases, we uploaded them into Rayyan® to remove duplicates and coordinate the selection process among reviewers, establishing three teams of two reviewers. Then, we conducted a pilot test with 15 articles, and each team screened the titles and abstracts of 5 articles to assess their eligibility for the review. After confirming and re-evaluating the selection process in a team research meeting, each team of reviewers was responsible for screening a set of titles and abstracts and identify potentially relevant papers. Any reviewers’ disagreements were resolved through discussion or with a third reviewer. The identified relevant papers were then retrieved in full text for further assessment by two teams of reviewers, who divided the records, assessed them independently within the team, and gathered consensus. Reasons for exclusion of full-text papers that did not meet the inclusion criteria were recorded and reported.
Data Extraction
The data from the included studies were analysed and extracted based on the defined aim and review questions. Two reviewers initially tested an Excel® form for data extraction, working independently and comparing results from 10 records, establishing an organization of the data into seven different excel tables (see Supplemental Material). Subsequently, the remaining records were divided into three teams of two reviewers. Each team member independently extracted the data, resolving disagreements through discussion or with the help of a third reviewer. Regarding the information extracted through the Excel® forms, we included: - Supplemental Table I: Identification of all studies (title, author, publication year, country of origin, source, and study aims). - Supplemental Table II - Characteristics of the phenomenological interview - Supplemental Table III - Theoretical foundations of the study research design - Supplemental Table IV - Theoretical foundations of interviews - Supplemental Table V - Topics studied - Supplemental Table VI - Selection process of the interviewees - Supplemental Table VII - How is the interviewer subjectivity taken in account
Data Analysis and Presentation
Data analysis and presentation included tabular forms to display the relevant data, providing a thorough overview of each included paper. A narrative synthesis, complemented by content analysis, was employed to enhance comprehension and visualization of our scoping review’s aim, with results presented in tables and organized according to the review questions. Therefore, we organized results into seven sections: summary of included studies, interview characteristics, study theoretical foundations, interview theoretical foundations, topics studied, selection process for interviewees, and interviewer subjectivity. To enhance the clarity and readability of the results, we present the included studies’ references only when we consider them relevant.
Results
We identified 1,454 records from the chosen databases. After removing 386 duplicates, we screened 1,068 titles and abstracts, identifying 140 as potentially relevant papers. Upon retrieving and screening the full-texts, 125 papers were included, and 15 were excluded with reasons provided. The search results are presented in accordance with the PRISMA flow diagram in Figure 1. PRISMA Flow Diagram
Summary of Included Studies
The characteristics of the included studies address the following categories: country of publication, continent of publication, publication year, professional or scientific background of the first author, and study participants.
Distribution of Studies by Country of Publication
Distribution of Studies by Continent of Publication
Number of Studies by Publication Year
Professional or Scientific Background of the First Author
Participant Characteristics in Included Studies
Interview Characteristics
We conducted a comprehensive analysis of the interview characteristics, focusing on several key factors: the number of participants, the frequency of interviews per participant, their duration, depth, openness, and the medium used (e.g., face-to-face, remote, ...).
The number of participants interviewed in each study varied significantly. One study included 141 participants (Toh et al., 2020), while another analysed 103 verbatim responses (Navab et al., 2013). In the remaining 123 studies (98%), the number of participants ranged from 4 (e.g., Russell et al., 2010) to 60 (Callister, 1995). The statistical mode, which indicates the most common number of participants, was found to be 10 per study, as reported in fourteen studies (11%).
Regarding the frequency of interviews, ninety studies (72%) either did not specify the number of interviews conducted per participant or reported conducting only one interview. In contrast, thirty-five studies (28%) indicated that multiple interviews were conducted with all or some participants, seeking a deeper engagement with the phenomena being investigated. The duration of interviews also showed notable variation across the studies. Thirty-six studies (29%) did not include details on interview duration. Among those that did report, the minimum duration ranged from 7 minutes in one study (Mclachlan et al., 2012) to 90 minutes in four studies (e.g., Hamid et al., 2021). In twenty-six studies (21%), the minimum duration fell between 30 and 60 minutes. The maximum durations varied as well, ranging from 40 minutes (Dadkhahtehrani et al., 2018) to 240 minutes (Fielden, 2003). Thirty-two studies (26%) reported maximum durations between 30 and 60 minutes, while twenty-eight studies (22%) reported durations ranging from 60 to 90 minutes.
In examining depth and openness, one hundred studies (80%) explicitly indicated the use of in-depth interviews, demonstrating their commitment to exploring participants’ lived experience comprehensively. The openness of the interviews was another important characteristic: sixty-nine studies (55%) employed semi-structured interviews, while sixteen studies used terms such as “interview schedule,” “interview guide,” or “themes” to describe approaches involving open-ended questions without explicitly stating the use of semi-structured interviews. Additionally, forty studies (32%) adopted unstructured interviews, and in twenty-two studies (18%), the interviews were described as dialogues or conversations. Furthermore, forty-two studies (34%) focused on eliciting participants’ experiences related to the research topic, with twenty-three studies (18%) directly requesting descriptions of participants’ experiences. In the remaining studies, questions were designed to explore participants’ narratives, meanings, or stories. Sixteen studies (13%) provided no information regarding the openness of the interviews.
Finally, concerning the means of communication used for interviews, the majority were conducted face-to-face. However, thirteen studies (10%) documented online or telephone interviews, two reporting interviews entirely online, and eleven a combination of online and telephone interviews.
Study Theoretical Foundations
The reviewed studies reveal various philosophical or theoretical influences that guide the researchers’ selection of research design methodologies, going beyond the traditional descriptive or interpretive (also known as hermeneutic) approaches to phenomenology (Sloan & Bowe, 2014).
Thirty-three articles (26%) used a phenomenological approach. Notable influences include Colaizzi (1978), cited in thirteen studies, and Van Manen (1990), referenced in eleven studies. Giorgi (1985, 2009) and Giorgi and Giorgi (2003) are referenced in four studies, Heidegger in three studies, and Koch (1995, 1996) in two studies. Referenced in a single study, we encountered Husserl, the Vancouver School of Doing Phenomenology, Polkinghorne (1983), Schutz (1970), Merleau-Ponty, Parse (1998), Van Kaam’s (1966) method, and the Utrecht School of Phenomenology.
Sixty-four articles (51%) are based on hermeneutic/interpretive phenomenology as their theoretical foundation. The most influential author in this approach is Van Manen (1990), who was referenced in nineteen studies. Interpretative Phenomenological Analysis (IPA) developed by Smith and Osborn (2008) and by Smith et al. (2009) influenced fourteen studies. Heidegger is cited in twelve studies, while Gadamer appears in nine. Benner’s interpretive phenomenology (1994) is used in five studies, alongside Ricoeur (1973), which is also referenced in five studies. Other contributors include Koch (1995, 1996) in two studies, Diekelmann et al. (1989) in two studies, and Allen et al. (1986) in two studies. Additionally, Diekelmann and Ironside (1998) are referenced in one study, as are Giorgi and Giorgi (2003) and Dahlberg et al. (2008).
A descriptive phenomenology design was employed in seventeen articles (14%). Influences on this approach included Colaizzi (1978), cited in nine studies; Husserl, referenced in three; and Giorgi (2009), used in two. Additionally, one study utilized Braun and Clarke’s (2006) thematic analysis, while another study included works by Burns and Grove (2005), Brink (1996), and Polit and Beck (2004). Notably, one study did not cite any authors (Nelson et al., 2021). Other approaches to phenomenology are presented in one or two studies of the included articles, namely Psychological Phenomenology (Ahn et al., 2014; Anthony, 2008); Empirical Phenomenological Analysis/Approach (Du et al., 2022; Gee & Loewenthal, 2011); Transcendental Phenomenology (Limberg et al., 2018); Existential Phenomenology (McCurry &Thomas, 2002); Ethno-Phenomenology (Arghavanian et al., 2020); Phenomenological nursology (Mohamadi et al., 2022). One study refers to a phenomenological understanding of auditory verbal hallucinations integrating a mixed-methods design, which encompasses a qualitative thematic analysis of participants’ experiences (Toh et al., 2020).
Interview Theoretical Foundations
This scoping review seeks to understand how interview is conceptualised and utilised within a phenomenological framework in healthcare research, highlighting the importance of identifying the theoretical underpinnings that guide the interview. Seventy-five (60%) of the studies do not explicitly reference any theoretical foundations for their interview framework, indicating a gap in the explicit articulation of theoretical grounding between study design and data collection.
Several approaches are evident among the studies that provide theoretical context. Specifically, nine studies (7%) adopt a phenomenological approach. Among these, Van Manen (1990, 1997, 2016) is cited in three studies, while two studies do not reference any specific author. Additionally, individual studies reference Parse (1998), Colaizzi (1978), and other authors. Hermeneutic/Interpretive Phenomenology is used in eleven studies (9%), with researchers following the guidance of Van Manen (1990, 1997) in seven studies. Other authors are referenced within this framework, but only in one study, such as Dahlberg et al. (2008). Moreover, Interpretative Phenomenological Analysis (IPA) is prominent, with eight studies (6%) utilising this method to conduct in-depth semi-structured interviews as detailed by authors such as Smith et al. (2009) and Smith and Osborn (2008). Three studies (2%) outline the descriptive phenomenological method, which employs Colaizzi’s (1978) method and Empirical Phenomenological Analysis is utilised explicitly in one study (0.8%), following Giorgi (1985). Twenty-one studies (17%) employ a broader qualitative inquiry approach. They frequently reference methodologists like Kvale (2007), Kvale and Brinkmann (2009), and Polit and Beck (2004).
Topics Studied
The use of interviews in phenomenological healthcare research reveals diverse and in-depth topics. This scoping review includes 125 studies organised into six main themes, which we describe in the following sections.
Chronic and Specific Health Conditions (21 Studies, 17%)
This theme covers the daily challenges and personal struggles of individuals with chronic and specific health conditions. It includes studies on conditions like irritable bowel syndrome, haemodialysis, osteoporosis, chronic obstructive pulmonary disease, various cancer experiences, HIV, and post-stroke depressive symptoms.
Patients’ Healthcare Experiences (15 Studies, 12%)
This theme explores patient experiences in healthcare settings, from routine interactions to specialised care. It includes studies on bed baths, medical teaching, ICU transitions, discharge processes, rehabilitation, emotional expression in oncology wards, and experiences with palliative care.
Mental Health and Psychological Support (17 Studies, 14%)
This theme delves into mental health challenges and support mechanisms. It covers experiences related to suicide attempts, self-harm, gambling addiction, bipolar disorder, auditory hallucinations, psychosis recovery, online therapy, and successful psychotherapy outcomes.
Healthcare Professional Experiences (34 Studies, 27%)
This theme examines the experiences of healthcare providers, focusing on professional practice and ethical decision-making. It includes studies on counsellors, midwives, nurses, case managers, psychotherapists, and healthcare professionals dealing with infectious diseases, namely COVID-19, and critical decision-making in oncology.
Family and Caregiving Experiences (26 Studies, 21%)
This theme highlights the emotional and practical challenges of caregiving. It includes studies on family caregivers for various conditions, experiences in nursing homes, the impact of losing a family member to suicide, and the diverse experiences of parents and caregivers.
Cultural and Societal Issues (14 Studies, 11%)
This theme explores the cultural and societal impacts on healthcare experiences. It includes studies on migrant parents, multicultural family dynamics in ICUs, loneliness in nursing homes, spiritual care, healthcare in prisons, and the challenges faced by refugees and healthcare professionals in conflict zones.
Selection Process of the Interviewees
In the selection process for interviewees, one hundred and nine studies (87%) utilized purposive sampling to enhance homogeneity among participants. In six studies (8%), a purposive sampling method with maximum variation was chosen to ensure that participants had relevant experience to enhance the study’s richness by seeking potentially diverse perspectives. Many studies outline the purposive inclusion criteria for sampling and consider the researcher’s convenience in accessing participants. This approach allows for the selection of individuals based on the specific objectives of the research.
In eleven studies (13.8%), participants were selected using a snowball sampling approach, building on existing contacts and new leads. For example, additional participants were obtained through word-of-mouth referrals from the other participants.
Twelve studies state that the sample size in qualitative studies typically relies on “data saturation,” a point where no new data emerges. In this case, the number of participants was unknown in advance, and the interviews continued until data saturation was achieved. If the researcher felt a need to increase the depth and extent of data collection, participants who were willing were reinterviewed.
Interviewer Subjectivity
The interviewer’s subjectivity is considered in the phenomenological interview in health research by a reflexive statement in thirty-three studies (26.4%). The reflexive statement is described as a document written in the first person, where preconceived assumptions and expectations are recorded before meeting the study data to prevent subjective biases. This reflexive statement can also include the authors’ personal experience of the phenomenon being studied. The authors could refer to this document repeatedly during the research and so twenty-two studies (17.6%) refer that after each interview, field notes were written concerning environmental circumstances, participant characteristics, nonverbal behaviours, affect, discussion process, rapport, impressions, and any problems.
Another strategy to reduce the interviewer’s subjectivity was the support of the other research team members in validating procedures and decisions. In forty-seven studies (36.8%), researchers conducted the analysis independently and later discussed, extended, and validated it in focused sessions. This process of collaborative analysis was employed to assure rigor and prevent biases. Several studies refer that a selection of anonymised transcripts was independently read and coded by a third party, like the study’s second author. In this way, the study procedure and data coding were done under the supervision of a qualitative research expert with a nursing or social sciences background. Moreover, authors state the credibility of the findings through independent analyses conducted by each team member separately, followed by comparing the process of themes and interpretations. In this process, the initial codes and the categories were also audited by the second author, commonly a faculty professor expert in phenomenological studies. The authors believe the study’s credibility was assessed by having the results analysed by other research team members and through peer-debriefing.
Twenty-two studies (17.6%) mention the importance of participants’ validation regarding the content of the transcript. In these studies participants were given the opportunity to read the verbatim to check the accuracy of the document and correct misinterpreted meanings during the data analysis. This approach enables the researcher to believe the findings are a true reflection of participants experiences.
To establish rapport with participants, in eighteen studies (14.4%), the researchers sought to improve their interpersonal competencies, such as doing a mindfulness course, so participants could lead the conversation, while researchers mainly listened and facilitated the conversation. Thus, listening intently during interviews and asking probing questions constitutes the means to obtain rich and comprehensive data. To ensure that the findings represent the participants’ views and experiences as closely as possible it was employed a reflexive, open-minded approach, allowing the data to challenge and change their own world views, using a concurrent member checking during the interviews (using phrases such as “my understanding of what you are saying is…”) to enable participant and researcher to reach a mutual understanding.
Furthermore, the researchers and participants did not have relationships and met only during the research process. Neutral attitudes were also adopted during this process to avoid becoming involved in the participants’ interactions or subjectively accepting or rejecting the data. Seven studies utilized triangulation by employing multiple information-gathering strategies, including interviews and observations. Detailed field notes were recorded immediately after each interview and observation session.
Discussion
Overall, we verified a growing interest in the use of interviews in phenomenological healthcare research (that did not fade in the pandemic years). Nurses and midwives account for the majority of studies, significantly outpacing contributions from counsellors, psychologists, and psychotherapists. While there has been criticism regarding the use of phenomenology in nursing research, it is evident that the need to ensure humane clinical practices drives nurses to rely on phenomenology (Norlyk et al., 2023). Regarding the philosophical roots of most studies, which stem from the continental philosophy tradition (e.g., authors such as Heidegger, Husserl, Sartre, Merleau-Ponty), Europe is the continent most represented in the provenance of the included studies. Nevertheless, in terms of the country of publication, Iran emerges as the country of origin of most of the studies, which comes as a surprise. To that point, Adib-Hajbaghery et al. (2021) state that nursing research in Iran has undergone significant improvements, with an increase in nursing research centres and nursing-specific scientific research journals. Further, they report that qualitative studies of Iranian nurses became more common in the 2010s, suggesting a need for further exploration of regional research trends. When looking at the study participants, patients account for over half of the studies, which emphasises the importance of phenomenological interviews in capturing human experiences (Picton et al., 2017). Conversely, healthcare professionals and families are less frequently studied populations, revealing that phenomenological interviews are particularly useful for understanding the patient’s lifeworld, which is essential for caring and supporting human beings’ health processes (Dahlberg et al., 2008).
Regarding the number of participants, our review highlights a considerable discussion in the literature concerning the ideal sample size for uncovering a phenomenon (Nelms, 2015). Consequently, the variation in the number of participants interviewed is significant, with 98% of the studies indicating participant counts ranging from 4 to 60, which represents a broad spectrum for phenomenological inquiry. While these studies were included due to their explicit use of interviews labelled as phenomenological, large sample sizes fundamentally challenge the feasibility and methodological rigour of conducting phenomenological research. Studies with a large number of participants risk reducing interviews to shallow representations of experience, potentially undermining the philosophical orientation of phenomenology and raising questions about whether they can genuinely produce phenomenological findings.
Indeed, prominent authors have made suggestions regarding the number of participants in phenomenological research studies. For example, Colaizzi (1978) states that although the number of participants varies depending on several factors, such as the richness of the data each participant shares, suggesting 12 participants as an average number. IPA, Smith and Colleagues (2009) advocate for small, homogeneous sample sizes, defining idiography as a major influence that reflects a methodological stance upholding the intrinsic value of engaging deeply with a single case as a meaningful entity in and of itself. According to Giorgi’s methodology (2009), no predetermined sample size is required, with a minimum of three participants considered sufficient as long participants’ descriptions of the phenomena entail richness and variability. Similarly, Dahlberg and Colleagues (2008) propose beginning with approximately five interviews, emphasising the importance of variation over quantity. Hence, the focus on the richness and variation of data rather than its volume is echoed in the reflective lifeworld approach, which seeks to uncover the general structure of a phenomenon based on diverse variations in the data. A significant implication of this perspective is that the concept of data saturation is often deemed inapplicable in phenomenology, as meanings are considered infinite and continuously expanding (Dowling, 2007; Van Manen, 1990, 2016). Nevertheless, we found studies still included data saturation as a threshold for the selection process of interviewees. In this matter, we must consider the prevailing purposive sampling method in the included studies. This method aimed to ensure that participants aligned with the research objectives, facilitated convenience in recruitment, and achieved homogeneity among participants. Even though this type of non-random sample seeks to gather participants who are representative of the population involved in the study, phenomenology does not endorse generalisation of findings (Alhazmi & Kaufmann, 2022; Van Manen, 2016). Van Manen (2016) recognises that purposive sampling refers to the selection of interviewees or participants based on their knowledge and ability to articulate the group or (sub)culture to which they belong. Even so, he has criticised the use of “sample” or “sampling” in defining the number or even the criteria for choosing diverse participants. Assuming that certain individual variables (such as age and gender) entail diverse experiential perspectives, so that including a diverse enough sample can reach the point of “saturation” (i.e., the limit of meanings) is to assume a predetermined conceptualisation of the experience and deny the
Moving on to the characteristics of the interviews themselves, almost all the studies reviewed (98%) explicitly reported having used in-depth interviews. According to Rutledge and Hogg (2020), an in-depth interview is a qualitative research technique used to conduct detailed interviews with a small number of participants. Researchers invest significant time with each participant using a conversational format with a discovery-oriented approach. For Moustakas (1994), the long interview is typically the method used in phenomenological investigations to collect data on the topic and question. Thus, the duration of interviews reported in the reviewed studies aligns with in-depth interview practices, typically lasting 30–240 min, with most falling between 30 and 60 min. An exception has been observed in which an interview lasted only 7 minutes. This duration does not meet the standards for in-depth interviews and raises concerns about the ability to collect rich, detailed experiential material (Van Manen, 2016).
Concerning openness, a key tension in phenomenological research is balancing structured questions with allowing participants to guide the dialogue (Thomas, 2021). Our review reflects this tension, with 55% of studies employing semi-structured interviews and 32% using unstructured approaches, which points to a prevalence of semi-structured interviews that raises a critical methodological question regarding their alignment with fundamental phenomenological principles. Semi-structured interviews may provide a sense of control to the researcher but narrows their possibilities for gaining access to the phenomenological testimonies of participants guided by the
Scholars such as Van Manen (1990, 2016) and Dahlberg et al. (2008) caution that standardising the interview process through fixed questions risks constraining this openness and may obscure the authentic expression of experience. Giorgi (2009) further warns that imposing a priori structures can distort, rather than illuminate, the meaning of lived experience. In dialogical phenomenology, as inspired by Jaspers, Buber, and Gadamer, and developed by Halling et al. (2006), the interview is viewed as an unfolding intersubjective encounter that requires an open, reflective, and embodied engagement from the interviewer. This dialogical stance is crucial for meanings to emerge relationally, rather than being extracted through a predetermined script (Finlay, 2009; Moustakas, 1994; Van Manen, 1990, 2016). Consequently, phenomenological interviews should ideally embrace minimally structured or dialogical approaches. Although researchers may use interview guides, these should serve as prompts to enhance meaning. Researchers must strive to remain attuned to participants’ experiences, prioritising presence, openness, and a readiness to be transformed by interaction. Phenomenological research interviews should then be dialogic but not erratic, research goals driven but not interrogative, and interactively focused on participants’ lived experience of the phenomenon.
Nevertheless, researchers may need to provide some direction for a long, in-depth dialogical interview, particularly for inexperienced interviewers or for pragmatic matters such as the process of obtaining ethical approval, as it illustrates the extent to which researchers engage deeply with participants’ lived experiences during the interview process. Hence, some written prompts, clearly based on research goals, can serve as useful guides and may often be enough to solve the tension of balancing structured questions with the flexibility to allow participants to guide the dialogue.
As to the number of interviews per participant, our review found that 28% of studies explicitly stated conducting more than one interview with the same participant. Such procedure can lead to richer analysis and a deeper understanding of participants’ experiences over time (Giorgi, 2009). Likewise, it serves as a bias control strategy, helping to identify emerging patterns and prevent overemphasis on non-recurring aspects (Benner, 1994). However, this multi-interview approach does not appear to be the predominant perspective in most of the studies included in this scoping review, suggesting a potential area for future methodological consideration.
With respect to the means of communication of interview, our findings show that face-to-face interviews remain the most common approach for gathering descriptions of lived experience in phenomenological research. However, a notable trend is the increasing adoption of remote methods, with thirteen studies reporting interviews conducted online or via telephone. This change can largely be attributed to the COVID-19 pandemic and consequent social distancing measures (Enoch et al., 2023). The implication here is that remote methods, including telephone and online interviews, are increasingly recognised for their ability to produce rich data while offering accessible and comfortable engagement for participants (Enoch et al., 2023; Hyde & Rouse, 2023).
Turning to the theoretical foundations guiding these studies, our review found a clear predominance of hermeneutic or interpretive phenomenology, which may indicate that researchers view phenomena as a continuing act of meaning possibility, opting to emphasising the attributed meanings within complex healthcare interactions and patient care (Vagle, 2018; Van Manen, 2016). However, a critical concern is that some studies exhibited a mix of phenomenological methods with other qualitative approaches, potentially diluting their philosophical integrity (Kahlke, 2014). Consequently, there are concerns about methodological rigour, as the theoretical foundations are not consistently aligned with the execution, namely with interviews, limiting the studies’ depth and validity (Thomas, 2021).
Further to this, we identified a significant gap in the explicit articulation of theoretical foundations specifically guiding the interview process, with 60% of the reviewed studies not explicitly referencing any theoretical framework for their interviews, indicating a disconnect between research design and data collection. As to the studies that did provide a theoretical basis for the interviews, we verified a significant reliance on broader qualitative approaches, such as those outlined by Kvale and Brinkmann (2009), suggesting that many researchers adopt general qualitative practices without fully integrating phenomenological principles (Giorgi, 2009). To this point, Englander (2012) states that students interested in conducting phenomenological research frequently carry out interviews that do not align with the principles of phenomenology. Without questioning the value of the insight provided by such general guides, these should remain as guides to qualitative interviewing (Englander, 2012). Interview procedures lacking clear phenomenological criteria may limit researchers’ ability to fully capture the participants’ lived experience, potentially compromising their findings (Dahlberg, 2006; Giorgi, 2009). Integrating texts by foundational phenomenologists such as Husserl, Heidegger or Merleau-Ponty would allow researchers to better align their interviewing techniques with the goals of phenomenology, enhancing both philosophical and methodological coherence (Vagle, 2018).
When appreciating the diversity of topics investigated, it became clear that the extensive range of possibilities delved into the lived experience of patients, caregivers, and healthcare professionals. Thus, the subjectivity of the lived human world of healthcare and health-illness phenomena brings forth the recognition that stakeholders must be mindful of the
It is now important to consider how the included studies addressed interviewer subjectivity. We found that reflective practices were integral to managing interviewer subjectivity, ensuring the rigour and credibility of the research process. Several procedures are described to ensure transparency and awareness of the researcher’s influence on data, displaying a ‘bridling’ approach to restrain preconceived ideas and biases (Dahlberg et al., 2008). The use of field notes or reflexive commentaries/diaries, in which interviewers documented their non-verbal experiences, observations of participants, and their own emotional states, as well as supervision sessions with other researchers, was included as part of the dataset, contributing to a holistic understanding of the phenomenon (Brinkmann & Kvale, 2018; Van Manen, 1997). Furthermore, the need to maintain a neutral stance throughout the interviews, avoiding undue influence or subjective acceptance of participants’ perspectives was also part of the needed openness and a naïve approach to the phenomenon, allowing the lived meanings to emerge authentically. As Zahavi and Martiny (2019) emphasise, adopting a phenomenological attitude involves focusing on how phenomena appear and matter to us, thereby ensuring a reflective and credible research process. To this end, interpersonal competencies of researchers emerged as inextricably linked to the ability to bestow a dialogical nature to the interview (Alirezaei & Latifnejad Roudsari, 2020). Hence, the adoption of mindfulness practices and active listening techniques creates an open and supportive environment for participants, enabling richer data collection.
Another strategy described in 22 studies to address concerns about interviewer subjectivity is participant validation, which implies a greater involvement of the participant in inspecting the credibility of transcripts or even data analysis (Lincoln & Guba, 1985; Smith et al., 2009). In phenomenology, the aim is not to verify participants’ descriptions as factual accounts, but rather to illuminate the essence of lived experience as lived through and subsequently interpreted by the researcher (Van Manen, 2016). As such, member checking, particularly practices that ask participants to confirm transcripts or interpretations, may be conceptually misaligned with phenomenological epistemology (Finlay, 2009; Giorgi, 2009). To that end, Finlay (2021) argues that phenomenological validity is better supported by being critically mindful of the methodological, epistemological, and political issues at play, rather than relying on external verification. She proposes the “4 Rs” to approach thematic analysis - Rigour, Relevance, Resonance, and Reflexivity - which align more closely with the philosophical foundations of phenomenological inquiry. Besides, practices such as bridling (Dahlberg et al., 2008) help researchers manage their pre-understandings without suppressing them, maintaining openness to the phenomenon as it reveals itself. These approaches underscore the importance of the researcher’s reflective engagement and staying close to the lived world, rather than distancing it through procedural validation.
Finally, some studies have employed triangulation by combining multiple information-gathering methods, such as interviews with observational methods (Bush & Bruni, 2008) or having multiple researchers analyse the data separately and then discuss any differences until they reach an agreement (Granero-Molina et al., 2018). As it happens, phenomenological interviewing may not be sufficient when phenomena involve individuals who have experienced complex health-related issues or have difficulty verbalising or writing about their lived experiences, requiring triangulation with observational research (Klinke & Fernandez, 2023). Besides seeking trustworthiness (Granero-Molina et al., 2018), triangulation emerges as a way to enhance the depth and breadth of qualitative research, providing a framework for data collection and analysis, introducing novelty and openness to change in phenomenological research. Notwithstanding, criticism of validation criteria via participant validation or triangulation of multiple methods echoes within phenomenology as the validity of a phenomenological study is directly linked to the resonance of the insights interpreted from the lived experience descriptions, rather than from predetermined validation procedures (Van Manen, 2016).
Guidance for Future Practice in Phenomenological Interviewing
Thus far, we have mapped and analysed the characteristics of the phenomenological interviews embedded in the 125 studies included in this review. Rather than just sharing our findings, we are able to establish a roadmap for successfully conducting phenomenological interviews. These insights can help others avoid common pitfalls and improve the authenticity of their work. Based on the findings from this scoping review, we propose a series of guiding principles for conducting interviews that align with the tenets of phenomenological inquiry. These principles are designed to assist future researchers in developing interview processes that genuinely capture the lived experience of individuals, free from external validation or preconceived notions.
Gadamer’s assertion that phenomenology’s method is that it has no fixed method (Gadamer, 2004) can be a source of both excessive concern and misguided decisions — particularly for researchers new to phenomenologically oriented studies — when preparing for phenomenological interviews. If there is one thing that this scoping shows, it is the diversity of choices about how to conduct the interview, some of which are debatable to the point of raising doubts about their ability to access the phenomena (in the phenomenological sense) that they propose to study.
Guidance for Phenomenological Interviewing
Limitations
This scoping review, while comprehensive in its aim to map the use of interviews in phenomenological healthcare research, has several limitations that must be acknowledged. The large number of included articles, with data extracted from 125 studies, presented challenges in maintaining a clear and concise analysis. The extensive volume of data made it difficult to offer a thorough interpretation of all aspects of the research. Furthermore, the wide range of research questions—covering various dimensions of phenomenological interviews—may have limited the depth of exploration in specific areas due to the diversity of topics addressed.
The review’s inclusion criteria were intentionally broad to ensure a comprehensive synthesis; however, this flexibility resulted in the inclusion of studies with varying degrees of adherence to phenomenological principles. Consequently, some included studies displayed questionable methodological rigour or lacked alignment with phenomenological approaches. Another limitation was the restriction to studies published in English, Portuguese, French, and Spanish. This choice, while practical, excluded potentially relevant studies in other languages.
Furthermore, the review included only studies published up to December 31st, 2022, which excluded more recent studies from 2023 and 2024, potentially affecting the relevance and currency of the findings. The exclusion of grey literature was another limitation, as this decision was made to manage the large volume of articles but may have resulted in the omission of innovative or unpublished studies that could provide valuable insights.
An additional limitation relates to the focus on studies that explicitly described the use of interviews as a method. This may have led to the omission of some dialogical phenomenological studies, which - although grounded in rich phenomenological traditions - may describe their methods using different terminology such as “dialogical engagement” or “intersubjective conversation” rather than “interview.” These approaches, particularly common in hermeneutic and existential traditions, align strongly with phenomenological aims but may have fallen outside our search scope. These limitations collectively underscore the need for future reviews to adopt stricter inclusion criteria, expand language coverage, and include recent and grey literature to provide a more comprehensive understanding of the subject. Also, future reviews could specifically focus on dialogical phenomenology to more thoroughly capture this body of work and its contributions to healthcare research.
Conclusions
This scoping review offers a comprehensive overview of the use and nature of phenomenological interviews in healthcare research, emphasizing the potential to capture a wide range of healthcare phenomena, demonstrating both adaptability and strength. Despite their importance, significant challenges persist in aligning theoretical underpinnings with methodological execution, revealing the tension between philosophical intent and empirical execution.
The review emphasizes hermeneutic or interpretive phenomenology in healthcare contexts but reveals a significant gap in interview theoretical or philosophical framework design, with over half of the studies lacking explicit theoretical grounding. Among those that did, many relied on broader qualitative approaches rather than on phenomenological traditions, suggesting inadequate adaptation to phenomenological principles, raising concerns about rigour. Furthermore, several studies included large participant samples, which we argue compromises the depth of phenomenological analysis. While such studies were included due to their use of interviews labelled as phenomenological, their alignment with core phenomenological tenets remains questionable.
Another key issue is the dominance of semi-structured interviews, which may limit the openness needed for phenomenological inquiry. This review advocates for dialogical and minimally structured interviews that foster relational co-construction of meaning to better reveal lived experience.
We also addressed the conceptual misalignment between traditional validation techniques, such as member checking, and phenomenological epistemology. Instead of aiming for verification from participants, phenomenological research should adopt criteria that emphasize openness, reflexivity, and sensitivity to the meanings that arise during the interaction between the researcher and participants.
Based on our findings, we’ve created a roadmap for phenomenological interviewing. This guide combines key principles and practical tips to help researchers conduct philosophically sound and methodologically robust interviews that reflect the phenomenon being studied.
Ultimately, this review points out the diversity within healthcare research and the use of phenomenological interviews, indicating that some papers mention phenomenological interviewing but may not fully adhere to its fundamental principles. To strengthen phenomenological interviewing in healthcare research, we recommend clearer methods, better theoretical connections, and the use of approaches that are sensitive to people’s experiences. Future research should focus on consistency by more clearly incorporating phenomenological principles when designing and conducting phenomenological interviews. By tackling these issues, researchers can improve their ability to provide meaningful insights into human experience in healthcare.
Supplemental Material
Supplemental Material - Characteristics of the Phenomenological Interview in Healthcare Research: A Scoping Review and Practical Guidance
Supplemental Material for Characteristics of the Phenomenological Interview in Healthcare Research: A Scoping Review and Practical Guidance by Joaquim Oliveira Lopes, Florinda Galinha de Sá, Maria Teresa Magão, Joaquim Paulo Oliveira, Patrícia Silva Pereira, Marianne Elizabethe Klinke, and Margarida Tomás in International Journal of Qualitative Methods.
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