Abstract
Keywords
Introduction/Objective(s)
The benefit of high-quality primary care to patients and populations has been demonstrated repeatedly.1-6 Access to a usual source of primary care for patients is associated with lower overall healthcare costs and more appropriate utilization of healthcare, including fewer visits to the emergency room. 7 Given their comprehensive training, primary care clinicians are uniquely equipped to manage a wide range of disease processes, making them indispensable in treating chronic conditions within an aging population increasingly affected by multimorbidity. Unfortunately, primary care is currently in crisis, limiting access for many patients in the US. 8 The primary care system is overburdened by various factors, including access issues to clinician burnout.8,9 Despite an increasing need for primary care services in the United States,10-12 the number of primary care physician (PCP) visits has continuously decreased in the last 2 decades.13-17 Between 2008 and 2016, these visits declined by 6% to 25% based on multiple data sources. 10 This drop surprisingly persisted after the enactment of the Affordable Care Act (ACA) in 2010, which intended to make care more accessible to patients.
Prior studies explore patterns of primary care visits until 2016. Since then, there have been many changes that would increase the need for primary care visits primary care practice patterns, including state Medicaid expansion, the Coronavirus Disease 2019 (COVID-19) pandemic, and population growth, in addition to the downstream effects of the ACA.18 -21 Legislation from 40 states and the District of Columbia has improved insurance coverage for millions of Americans by expanding Medicaid benefits. 18 This expansion has likely improved the individual’s ability to receive care, yet the primary care workforce has not seen a significant rise in training or active clinicians.8,18,21 How primary care interacts with patients underwent a considerable disruption during the COVID-19 pandemic. Clinical care went from in-person to virtual; clinicians left the workforce or decreased their patient-facing time due to burnout, and mistrust in the medical community changed the day-to-day interaction with patients. These factors have likely impacted the visit trends for primary care.
Using the Medical Expenditure Panel Survey (MEPS), this study aimed to explore trends in outpatient visits before the enactment of the Affordable Care Act through the COVID-19 pandemic.
Methods
Data Source
We used the 2010 to 2021 Medical Expenditure Panel Survey (MEPS) data for this analysis. Administered by the Agency for Healthcare Research and Quality (AHRQ), MEPS surveys the civilian and non-institutionalized population in the United States to provide national estimates of healthcare use and costs. 22 Participants answered detailed questions about their demographics, health conditions, healthcare use, medications, spending, and insurance coverage over 5 rounds.23 -25 For a sample of MEPS respondents, MEPS collects data on dates of visits, healthcare service use, expenditures, payment sources, diagnoses, and procedure codes from their clinicians to verify and supplement the information provided by the respondents. 26 From 2010 to 2021, the response rates varied between 27.6% and 56.3%. 25 The COVID-19 pandemic reduced the response rates. Data was collected using phone interviews instead of in-person interviews in 2020 and 2021. 27 MEPS extended panels 23 and 24 to 9 rounds instead of the historical 5 rounds to overcome challenges with lower response rates in 2020 and 2021.25,27
We derived data from 2010 to 2021 consolidated, office-based, outpatient, and medical condition files. Outpatient visits included visits to a clinic, acute care center, retail clinic, and telehealth visits. Although MEPS collected data on telehealth visits through a separate module, it reclassified them as outpatient or office-based visits. The information about the visit, including the reason for the visit and the provider’s specialty, was included in the office-based and outpatient files. The medical conditions file included the International Classification of Diseases (ICD)-9 or ICD-10 diagnosis codes. The patient-level sociodemographic characteristics were included in the consolidated files. We linked office-based and outpatient visit-level files for each survey year with the medical condition files and consolidated files, and then combined data from 2010 to 2021.
Study Population
Our sample included all the respondents in the 2010 to 2021 pooled data who had at least 1 office-based visit to examine trends in the distribution of ambulatory care visits by clinician type. For the bivariate and multivariate regression analyses, we restricted our sample to MEPS survey participants aged 18 years and over with non-missing values for all the study measures.
Study Measures
For the trend analyses (Table 1), the primary outcomes included the total number of ambulatory, preventive, acute, and chronic care visits by clinician type. Based on the responses to the question regarding which clinicians respondents saw for their office-base care, the clinicians were categorized into (1) primary care physicians (PCPs – family physicians, general practitioners, internists, pediatricians, and geriatricians); (2) internal medicine subspecialists (IM subspecialist—allergists or immunologists, cardiologists, endocrinologists, gastrologists, hematologists, nephrologists, oncologists, pulmonologists, and rheumatologists); (3) Nurse Practitioners, Physician Assistants, and Registered Nurse (NP/PA/RN); (4) surgical specialists (general surgeons, ophthalmologists, orthopedic surgeons, otolaryngologists, plastic surgeons, thoracic surgeons, and urologists); (5) obstetricians and gynecologists (Ob/Gyn); (6) psychiatrists (7) other physicians (anesthesiologists, dermatologists, neurologists, osteopaths, pathologists, physical medicine/rehabilitation doctors, proctologists, radiologists, and physicians unclassified in MEPS); (8) behavioral health clinicians (clinical psychologists, clinical social workers, marriage counselors and family therapists (latter 2 clinicians were included since 2018) and (9) Other non-physician clinicians (chiropractors, dentists/dental hygienists, clinical nurse midwives, optometrists, podiatrists, physical therapists, occupational therapists, massage therapists, homeopaths, naturopaths, herbalists, other complementary, and alternative therapists and non-physician clinicians in MEPS).
Study Measures.
The preventive care measure was created by combining responses to questions related to routine check-ups, well-child exams, and immunizations or shots. We determined the acute and chronic care visits based on the ICD-9 or ICD-10 diagnosis codes available in the MEPS pooled data. Two physician researchers on the study team reviewed each diagnosis code to identify whether the visit was acute, chronic, or both acute and chronic. In the event of a disagreement, the researchers discussed the type of visit and came to a shared decision.
In the regression analysis (Table 1), the clinician type was the outcome variable. It had 3 categories (1. PCP, 2. IM subspecialist, and 3. NP/PA/RN). NP/PA/RNs here are not categorized as either IM subspecialists or PCP as their practice type is not specified in MEPS, despite the likelihood that some are likely practicing in primary care, some in subspecialty care and some in urgent or other forms of care. The explanatory variables included patient-level socio-demographics (age, gender, race-ethnicity, education, income-to-poverty ratio), census region of respondent’s residence, insurance coverage, number of chronic conditions, and survey year . We included age as a 6-category measure (18-29, 30-39, 40-49, 50-59, 60-64, and 65 or more) and binary variable for gender (male or female). We grouped respondents by race/ethnicity into 4 categories (non-Hispanic White, non-Hispanic Black, Hispanic, and non-Hispanic Other). There were 4 categories for income-to-poverty ratio—1. ≤99% Federal Poverty Level (FPL), 2. About 100% to 124% FPL, 3.125% to 199% FPL, 4. 200% to 399% FPL and 5. ≥400% FPL. We included 3 categories for respondents’ educational attainment (less than a high school diploma or GED, high school diploma, and more than high school education). Based on the respondents’ residence, we had 4 categories of census region (South, Northeast, Midwest, West); We created 3-category measures for insurance coverage (private, public, or uninsured) and the number of chronic conditions ((1) 0 condition, (2) 1 condition, (3) 2 or more conditions; and survey year. Based on the ICD-9 and ICD-10 codes, we identified the 15 most common chronic conditions found in the data consistent with the HHS chronic conditions working group. 28 The Institutional Review Board, American Academy of Family Physicians deemed the study exempt (IRB Application #: 24-494, Approval Date: 04/25/2024) because the study used publicly available deidentified MEPS data.
First, we calculated the total number and share of ambulatory care visits for all clinician types to examine the trends in the distribution of office-based visits by clinician type. We then computed the total number and percentage of preventive, acute, and chronic care visits by 3 clinician types only (1. PCP, 2. IM subspecialist, and 3. NP/PA/RN). We conducted bivariate analyses to evaluate the differences in the distribution of socio-demographics, insurance type, census region, number of chronic conditions, survey year, and health characteristics among adults by the 3 clinician types mentioned earlier. We assessed the statistically significant differences in patient sociodemographics between the 3 clinician types using Chi-squared tests.
We performed multinomial logistic regression models to investigate the relative risk ratio of respondent factors associated with visiting a PCP versus an IM subspecialist or PCP versus an NP/PA/RN. The unit of analysis was the ambulatory visit for all the analyses except for socio-demographic characteristics, where we used individual respondent-level data. We set the alpha level at
Results
The pooled sample consisted of 2.2 million (unweighted) ambulatory visits from 2010 to 2021 (the weighted sample size ranged from 1.6 billion in 2010 to 2.6 billion in 2021 nationally).
Ambulatory Care Visits Patterns
The absolute number of ambulatory visits progressively increased from 2010 to 2019, decreased in 2020, and increased again in 2021. Specifically, the absolute number of PCP visits increased between 2010 and 2018 and then decreased from 2019 to 2021 (Figure 1, Table A1). While absolute number of ambulatory visits decreased for all other physician types in 2020 and increased in 2021, visits to PCPs continued to decline in 2021. The proportion of ambulatory visits to PCPs decreased by 43% compared to a decrease of 22% for IM subspecialists (Figure 1, Table A1). The proportion of visits provided by NP/PA/RNs increased by 98%. Notably, behavioral health clinicians also experienced a 241% rise in the percentage of outpatient visits from 2010 to 2021.

Trends in percentage of ambulatory care visits by clinician type.
Primary Care Visit Patterns
The ambulatory care visits were subsequently analyzed by encounter type, including preventive care, acute care, and chronic care visits. There was an increase in the absolute number of preventive care visits. The percentage of preventive care visits as a share of total visits provided by PCPs, IM subspecialists, and NP/PA/RNs also increased by 25%, 7%, and 4%, respectively (Figure 2, Table A2).

Trends in percentage of preventive care visits by clinician type.
From 2010 to 2021, total acute care visits for all clinician types increased by 17%. While PCP and IM subspecialists experienced a decrease in acute care visits (−30% and −38%, respectively), NP/PA/RN experienced a 35% increase (Figure 3, Table A3) during this period.

Trends in acute care visits by clinician type.
Chronic care visits decreased 41% for all clinicians from 2010 to 2021. This translated to a 20% decrease in chronic care visits for PCPs, a 17% decrease for IM subspecialist physicians, and a 46% decrease for NP/PA/RNs (Figure 4, Table A4).

Trends in chronic care visits by clinician type.
Associations Between Outpatient Provider and Patient Characteristics
Bivariate analysis
Of the 76 423 adults in the analysis sample who had at least 1 visit with either a PCP, IM subspecialist, or NP/PA/RN, 70% reported seeing a PCP at least once, 11% seeing an IM subspecialist at least once, and 19% seeing NP/PA/RN at least once (Table 2). In comparison to males, a higher proportion of females saw an NP/PA/RN than a PCP or IM-subspecialist (NP/PA/RN—56%, PCP—50%, IM-subspecialist—52%,
Distribution of Socio-Demographic and Health Characteristics by Clinician Type.
Source: Authors Analyses of Medical Expenditure Panel Survey (2010-2021; N = 76 423); Unit of analysis: Individual Respondent Level.
Abbreviations: FPL, federal poverty level; IM, internal medicine; NH, non-Hispanic; NP/PA/RN, nurse practitioner/physician assistant/registered nurse; PCP, primary care physicians.
Primary care physicians include family physicians, general practitioners, general internal medicine, general pediatrics, and geriatrics. IM subspecialists include allergists or immunologists, cardiologists, endocrinologists, gastrologists, hematologists, nephrologists, oncologists, pulmonologists, and rheumatologists. NP/PA/RN includes nurse practitioners, and physician assistants or registered nurses.
Multinomial regression analysis
Factors associated with an IM subspecialist relative to a PCP visit
Compared to 18 to 29 years, adults 65 years and older had 2.2 times the relative risk of having an IM subspecialist visit than a PCP visit. (Table 3, Table A5) Relative to respondents with high school education, those with less than high school education were more likely to visit a PCP than an IM subspecialist (Relative Risk Ratio (RRR) 0.9, 95% Confidence Interval (CI) [0.8-1.0]). In contrast, those with post-high school education, as compared to those with high school education, were less likely to visit PCP (RRR = 1.1, 95% CI [1.0-1.2]). Patients with income of 400 percent of the FPL or more than those income less than 100% FPL had a lower likelihood of seeing a PCP versus an IM subspecialist (RRR = 1.2, 95% CI [1.1-1.3]). Relative to privately insured, uninsured were 50% more likely to have a PCP visit than an IM-subspecialist (RRR = 0.5, 95% CI [0.4-0.6]). Patients who self-report having no chronic condition than those who report 1 chronic condition had a higher propensity of obtaining care from a PCP than an IM subspecialist.
Multinomial Logistic Regression: Respondent Characteristics Associated with Having a Visit to a Given Clinician Type.
Authors Analyses of Medical Expenditure Panel Survey (2010-2021); Reference Category: PCP; Unit of Analysis: Visit; Dependent Variable: Three-Category Clinician Type (1. PCP, 2. IM Subspecialist, and 3. NP/PA/RN). Adjusted for gender, age, race-ethnicity, education, income-to-poverty ratio, census region, insurance coverage, number of chronic conditions, and survey year.
Abbreviations: CI, confidence interval; IM, internal medicine; NH, non-Hispanic; NP/PA/RN, nurse practitioner/physician assistant/registered nurse; PCP, primary care physicians; RRR, relative risk ratio.
Primary care physicians include family physicians, general practitioners, general internal medicine, general pediatrics, and geriatrics. IM subspecialists include allergists or immunologists, cardiologists, endocrinologists, gastrologists, hematologists, nephrologists, oncologists, pulmonologists, and rheumatologists. NP/PA/RN includes nurse practitioners and physician assistants or registered nurses.
Factors associated with an NP/PA/RN relative to a PCP visit
The relative risk of women compared to men visiting an NP/PA/RN versus visiting a PCP was 1.2 (RRR = 1.2, 95% CI [1.1-1.3]). Consistent with bivariate results, compared to respondents between 18 and 29 years, respondents in the age groups 40 to 49, 50 to 59, 60 to 64, and 65 and older were more likely to see a PCP than an NP/PA/RN. In comparison with non-Hispanic White adults, non-White adults (non-Hispanic Black (RRR = 0.6, 95% CI [0.5-0.7]; non-Hispanic Other (RRR = 0.6, 95% CI [0.5-0.7]; and Hispanic (RRR = 0.5, 95% CI [0.4-0.6]) were more likely to receive care from a PCP than an NP/PA/RN. Adults with 2 or more chronic conditions had higher likelihood of obtaining care from a PCP than an NP/PA/RN.
Discussion
General Findings
Primary care is the only specialty shown to extend life expectancy, yet the percentage of visits with primary care physicians continues to decrease between 2010 to 2021. 31 Although the proportion of PCP visits decreased, overall, the proportion of patients seeing PCPs was the highest. Primary care physicians continue to lag in the percentage of chronic care and acute care visits as compared to care provided by subspecialists and NP/PA/RNs. These findings are not groundbreaking, but disheartening given the total investment in healthcare in the US and the need for improved individual and population health outcomes. 32
As the US population has grown older, patients are more likely to see subspecialists. Sicker patients are seen by primary care physicians or subspecialists. Acute care visits are being completed by NP/PA/RNs. Individually, these trends are not staggering. Put together, these trends demonstrate the significant fragmentation of care and lack of continuity.
Inequities also arose in our evaluation; individuals with higher income and with more education are more likely to visit a subspecialist. Less educated, uninsured and poorer individuals are more likely to receive care from a PCP. Our findings demonstrate that access to subspecialty care remains tiered, and not accessible to all individuals who may benefit from subspecialty care equitably.
An encouraging finding of this study is the increasing number of preventive visits provided by primary care physicians, which is consistent with previous studies.7,8 Surprisingly, this trend persisted through the COVID-19 pandemic despite decreasing total visits to primary care physicians from 2020 to 2021. Given that primary care providers are uniquely responsible for providing full-spectrum chronic disease and cancer screening, increasing access to preventive services is essential to improving population health outcomes in the United States.
Workforce Trends and Continuity of Care
Between 2010 to 2020, there was a 7.4% in the total population in the United States. 33 This population growth alone should have increased the demand for primary care. Despite this, our study shows that PCPs provided 44% fewer visits between 2010 and 2021. Nurse practitioners, PAs, and advanced practice registered nurses have augmented the primary care and subspecialty workforce with an increasing number of program graduates in the last decade. As such, the number of visits to these clinicians should increase, consistent with our study’s findings.8,34 The number of NP/PA/RN visits increased from 108 million in 2010 to 326 million in 2021. It was notable for a significant increase between 2020 and 2021, many of which were for COVID-19 vaccination visits. The proportion of NPs and PAs that enter primary care is unclear, but perhaps between 32% to 34% of NPs and 27% to 30% of PAs work in primary care. 7 Studies comparing NP/PA/RN to physician-led visits have demonstrated similar quality of care metrics, such as chronic disease control measures, patient safety outcomes, and patient satisfaction scores.35,36 However, NPs and PAs tend to see fewer and less medically complex patients than physicians. Our study confirms that individuals with more chronic comorbidities are seen in primary care rather than by an NP/PA/RN. As such, NPs and PAs do not provide a one-to-one replacement for physicians, underscoring the need for investment in a diverse clinical workforce. 37
Urgent care and retail settings have taken on a large proportion of visits that likely were previously seen in primary care. Patients may prefer to be seen in a retail clinic due to walk-in hours and shorter wait times than emergency or primary care. When used appropriately, such as for uncomplicated pharyngitis or urinary tract infections, retail clinics have been shown to provide fast, high-quality care at a lower total cost. 38 However, patients who visit retail clinics are less likely to have continuity of care with a provider. 39 While an external provider can appropriately manage simple, acute diagnoses, the urgent care or retail clinic visit may become a missed opportunity to connect with the primary care physician, discuss chronic medical conditions, ensure medications are adequately managed, and receive preventive screening.
Policy Implications
The drivers of change in visit patterns cannot be elucidated by the proportion of visits to different clinicians alone; there are likely several factors that change a patient’s interaction with the health system. Alternative methods of communication, such as patient-provider messaging on the electronic medical record, the accessibility of artificial intelligence and online resources, and a shift toward less trust in the health system may also play a role. Based on the data available, however, policies can strengthen primary care’s role in the health system to improve patient outcomes.
In order to increase ambulatory visits, an increase in the number of PCPs is needed. Congress took steps in 2021 to increase graduate medical education and training, with specific focus on underserved populations. However, a more targeted approach to increase primary care training slots would benefit public access. 40 Secondly, reimbursement must change to meet the demands of primary care. Cognitive disciplines like primary care receive lower reimbursement than procedural disciplines. 41 With more equitable reimbursement, PCPs will be able to focus on long-term continuity, rather than quick, production-based visits.
Limitations
This study has important limitations that need to be addressed. First, the MEPS data is self-reported, which can introduce recall and reporting bias. To address this, MEPS collects data over multiple rounds across a 2-year period, reducing recall time and enhancing reporting accuracy. 24 Second, the data does not specify whether care was received from Registered Nurses or Advanced Practice Providers, such as Nurse Practitioners or PAs, and lacks details on their specialties. As cited in the methods, the total ambulatory, preventive, acute, and chronic care provided by NPs, PAs, and RNs may be lower than reported with only a proportion of those working in primary care. Vaccine visits are included in the data. Finally, the COVID-19 pandemic impacted the MEPS data collection efforts by switching from in-person to telephone interviews. 25 To address low response rates in 2020 and 2021, MEPS extended data collection to 9 rounds.25,27 While the AHRQ recommends caution when interpreting trends from these years, their researchers found little evidence of bias.25,27 Despite these limitations, MEPS remains a nationally representative survey of the civilian, non-institutionalized U.S. population, using a rigorous methodology using a rigorous methodology that provides valuable insights into healthcare utilization and costs.
Conclusion
Despite a growing need for primary care services, decreasing visits to primary care physicians (PCPs) is concerning and requires further examination. The declining trends in acute and chronic care visits raise questions as to whether primary care, in its current form, can continue to provide its essential attributes and services.
Outpatient clinicians, including primary care physicians, subspecialists, and NP/PA/RNs, each have a role in providing care for patients in a collaborative manner instead of as a disconnected and inefficient replacement for each other. This quality health care begins with comprehensive and coordinated primary care. It is essential to provide enhanced support for primary care to strengthen the workforce and retain clinicians in ambulatory care settings to promote individual and population health goals.
Footnotes
Authors’ Note
Declaration of Conflicting Interests
Funding
References
Supplementary Material
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