Abstract
Keywords
Introduction
The rapid integration of Artificial Intelligence (AI) technologies in educational settings has transformed the educational landscape (Zawacki-Richter et al., 2019). AI technologies are reshaping educational experiences and enhancing decision-making processes within educational institutions (Holmes et al., 2019). Recent meta-analyses indicate that AI technologies not only improve learning outcomes (Dai et al., 2024; Derakhshan et al., 2024; X. Wu & Li, 2024; R. Wu & Yu, 2024; Zheng et al., 2023) but also have a substantial impact on student engagement (Lo et al., 2024).
Despite these promising outcomes, the successful adoption of AIEd faces significant challenges (Mafara & Abdullahi, 2024). One critical concern highlighted by international organizations such as UNESCO is that the widespread use of AI technologies in education is closely connected to issues of equity and inclusion, as persistent disparities in access to digital resources and AI-driven tools may reinforce existing educational inequalities (UNESCO, 2021). These challenges indicate that understanding the factors influencing AI acceptance in education has become crucial for promoting its effective integration and ensuring that the benefits of AI are broadly accessible to learners and educators (Strzelecki & ElArabawy, 2024; Sun et al., 2024).
To investigate the factors influencing technology acceptance, researchers have employed multiple theoretical frameworks, including the Theory of Planned Behavior (TPB; Ajzen, 1991), the Technology Acceptance Model (TAM; Davis, 1985), and the Unified Theory of Acceptance and Use of Technology (UTAUT; Venkatesh et al., 2003), along with extensions such as TAM2 (Venkatesh & Davis, 2000), TAM3 (Venkatesh & Bala, 2008), and UTAUT2 (Venkatesh et al., 2012). Among these frameworks, TAM has established itself as a core model in educational technology research, with its central constructs—Perceived Usefulness (PU) and Perceived Ease of Use (PEU)—serving as foundational elements that have been integrated into most subsequent technology acceptance theories (Davis & Granić, 2024).
Prior research has shown that the explanatory power of TAM can vary across different technological and cultural contexts (Scherer et al., 2019), suggesting that contextual factors play a critical role in shaping technology acceptance. Although TAM has shown robustness in studies of technology adoption (Davis & Granić, 2024), the distinctive characteristics of AIEd warrant systematic examination of TAM’s applicability in this emerging domain. For example, AI’s adaptive learning capabilities enable real-time personalization, predictive analytics provide anticipatory support, and autonomous decision-making functions create novel user experiences beyond conventional educational technologies (Zawacki-Richter et al., 2019). These characteristics may alter the relative importance of core TAM constructs. Moreover, as generative AI technologies continue to reshape educational practices, questions have emerged regarding whether traditional technology acceptance frameworks remain sufficient for explaining AI adoption (Mogaji et al., 2024). This uncertainty, combined with the rapid proliferation of AIEd across diverse cultural and institutional contexts, creates urgent needs for systematic synthesis to validate TAM’s explanatory power and identify context-specific patterns in this domain.
Existing research evaluating TAM’s explanatory power can be broadly categorized into two types: studies assessing TAM’s explanatory power without specific context (Feng et al., 2021; Q. Ma & Liu, 2004; Schepers & Wetzels, 2007; K. Wu et al., 2011; Yousafzai et al., 2007a, 2007b) and studies focusing on specific contexts such as healthcare or education (Scherer et al., 2019). While these studies have enhanced our understanding of TAM’s explanatory power, a comprehensive review of the extant literature reveals two significant research gaps. The first research gap is the lack of a comprehensive meta-analysis in AIEd context. The first research gap is the lack of a comprehensive meta-analysis specifically focused on AIEd. This gap is critical for three reasons. First, AIEd’s distinctive technological characteristics—adaptive algorithms, predictive analytics, and autonomous decision-making—fundamentally differ from conventional educational technologies, potentially altering TAM dynamics and necessitating empirical validation of the model’s applicability. Second, the rapid expansion of AIEd across diverse cultural and institutional settings creates practical urgency for understanding whether TAM predictions generalize universally or require context-specific adaptations. Third, existing primary studies show substantial inconsistency across all core TAM relationships within AIEd. For example, Dehghani and Mashhadi, 2024) reported strong effects (PEU-BI:
The second gap we identified is the inadequate examination of cultural and contextual moderators. While previous studies have demonstrated the moderating effects of Hofstede’s cultural dimensions (Hofstede, 1980) on technology adoption, the findings regarding these cultural moderating effects show considerable variation across different contexts. Moreover, there is a lack of meta-analytic research examining the moderating effects of crucial factors specific to AIEd, such as: AI technology types, user types in educational settings, and national income levels.
Addressing these research gaps is essential for several reasons. First, it will provide a more accurate assessment of TAM’s applicability and effectiveness in the specific context of AIEd. Second, employing a multidimensional cultural framework can capture more precise differences in AI educational tool acceptance across various cultural backgrounds, potentially guiding the development of more culturally adaptive AI educational systems.
This study aims to bridge these research gaps through a meta-analysis of TAM in the domain of AIEd. Specifically, we address two critical research questions (RQs):
This study is expected to make three distinct contributions beyond prior TAM meta-analyses that have mainly focused on general educational technologies or other domains (e.g., C. Liu et al., 2024; Scherer et al., 2019; Tao et al., 2020). First, it provides the first systematic synthesis specifically within the AIEd domain, filling a critical gap as AI increasingly transforms educational practices. Second, it advances cross-cultural analysis by decomposing geographic classifications into specific cultural dimensions (e.g., power distance, individualism, uncertainty avoidance) and country/region-level income factors, revealing more granular moderation patterns. Third, it examines whether TAM relationships are context-contingent, varying systematically across educational levels, user roles, economic contexts, and cultural dimensions. These contributions will inform both TAM theory refinement and culturally-adaptive AI implementation strategies in education.
Literature Review
Technology Adoption Models
Multiple frameworks have been proposed to explain technology adoption, including the Theory of Reasoned Action (TRA; Fishbein & Ajzen, 1977), the Theory of Planned Behavior (TPB; Ajzen, 1991), TAM (Davis, 1985), and the Innovation Diffusion Theory (IDT; Rogers, 1962). Building on these, Venkatesh et al. (2003) developed UTAUT, later extended into UTAUT2 (Venkatesh et al., 2012). Among them, TAM and UTAUT are the most widely applied in educational contexts (Granić, 2022). In the specific domain of AIEd, TAM has been identified as the most frequently used adoption model (Al-Momani & Ramayah, 2024). Similarly, in studies focusing on teachers’ adoption of AI, TAM has also emerged as the dominant framework (Xue, Ghazali, et al., 2025). While other frameworks such as Self-Determination Theory (SDT; Deci & Ryan, 1985), Expectation Confirmation Theory (ECT; Oliver & Linda, 1981), and Task-Technology Fit (TTF; Goodhue & Thompson, 1995) have also been applied in some studies, their usage remains relatively limited. This further underscores the prominence of TAM and UTAUT in AIEd research. UTAUT can be regarded as an extension of TAM, as its two central predictors—Performance Expectancy (PE) and Effort Expectancy (EE)—are conceptually rooted in TAM’s Perceived Usefulness (PU) and Perceived Ease of Use (PEU). Recent reviews have confirmed this close relationship, noting that hypotheses involving PE and EE are the most frequently tested in UTAUT-based studies of educational technology adoption. For example, Xue et al. (2024) found that hypotheses related to PE and EE were examined more often than those involving other constructs. This pattern was further reinforced in Xue, Ghazali, et al.’s (2025) latest review of UTAUT2 in AIEd contexts. Even in newer frameworks such as the Artificially Intelligent Device Use Acceptance (AIDUA) model (Gursoy et al., 2019), constructs equivalent to PU and PEU remain central. These findings highlight that although many adoption models have been developed, TAM remains the foundational framework that continues to inform and shape research on technology acceptance in educational contexts.
Technology Acceptance Model (TAM)
The Technology Acceptance Model (TAM), initially proposed by Davis (1989), has become a fundamental framework for understanding user acceptance of new technologies in various fields, including education. As AIEd continues to evolve rapidly, TAM has emerged as the most frequently used model for assessing user acceptance of AI technologies in educational contexts (Kelly et al., 2023).
TAM comprises five core constructs: Perceived Usefulness (PU), Perceived Ease of Use (PEU), Attitude (ATT), Behavioral Intention (BI), and Actual Use (AU). The model posits that AU is determined by BI, which is influenced by ATT, PU, and PEU. Additionally, PU and PEU affect ATT, while PEU influences PU (Davis, 1989). The extensive application of TAM has led to numerous literature reviews ( e.g., Al-Emran & Granić, 2021; Alomary & Woollard, 2015; Alshammari & Rosli, 2020; Chang et al., 2010; Chuttur, 2009; Doulani, 2019; Gupta et al., 2022; Lee et al., 2003; Legris et al., 2003; Marangunić & Granić, 2015; Mortenson & Vidgen, 2016; Silva, 2007; Turner et al., 2010; Yucel & Gulbahar, 2013) and meta-analyses (e.g., Feng et al., 2021; King & He, 2006; Ma & Liu, 2004; Marikyan et al., 2023; Schepers & Wetzels, 2007; Scherer et al., 2019; K. Wu et al., 2011; Yousafzai et al., 2007a, 2007b), significantly enhancing our understanding of technology acceptance across various domains.
TAM in Education
In the education sector, TAM has been applied to a wide range of topics, including technology adoption (Granić & Marangunić, 2019), online learning (Mustafa & Garcia, 2021), mobile learning (Al-Emran et al., 2018; C. Liu et al., 2024; Mugo et al., 2017), learning management systems (Cavus et al., 2022), higher education (Rosli et al., 2022), e-learning (Abdullah & Ward, 2016), and technology adoption by teachers (Scherer et al., 2019). Despite the varied themes, several consistent findings emerge regarding study subjects, sample regions, and research methodologies. Students are the most frequently surveyed subjects, higher education is the most examined level (Granić & Marangunić, 2019), Asian countries dominate sample regions (Al-Emran et al., 2018), and quantitative methods are predominantly used (Rosli et al., 2022). These findings deepen our understanding of TAM’s application in education.
TAM in AIEd
Despite TAM’s widespread use in AIEd, its robustness within this specific domain remains unclear. For instance, a recent systematic review of TAM in AI higher education contexts found that while some relationships such as PU-Attitude (AT), AT-Behavioral Intention (BI), and BI-Actual Use (AU) were consistently significant, others like PU-BI (80% significance) and PEU-BI (72% significance) were less stable across studies (Xue, Mahat, et al., 2025). However, this review relied primarily on significance counts and did not employ meta-analytic techniques, leaving open the question of whether TAM relationships are statistically robust in AIEd. The rapid development of AIEd introduces new variables and considerations that may affect TAM’s applicability and explanatory power. Previous meta-analyses have demonstrated the robustness of the TAM model in various contexts, such as technology adoption by teachers (Scherer et al., 2019) and mobile learning acceptance (C. Liu et al., 2024). Simultaneously, these meta-analyses reveal significant heterogeneity in the relationships between TAM variables across different studies. Despite TAM being the most commonly used technology acceptance model in the domain of AIEd, the robustness of TAM within this domain, the existence of heterogeneity, and the sources of such heterogeneity remain unclear. Previous meta-analyses have identified moderating effects of technology type (Schepers & Wetzels, 2007; Yousafzai et al., 2007b), education level (Abu-Shanab, 2011; C. Liu et al., 2024; Sabah, 2016; Tarhini et al., 2014), user type (Schepers & Wetzels, 2007), and culture (Jan et al., 2024; Y. Zhang et al., 2018) on TAM relationships. However, the existence and direction of these moderating effects within the specific context of AIEd remain unexplored, necessitating a focused meta-analysis of TAM in AIEd contexts.
Building on this gap, the present study examines five moderators: technology type, education level, user type, income level, and cultural dimensions. These moderators were selected because they capture critical contextual differences that may explain inconsistencies in TAM findings. Specifically, technology type distinguishes between general-purpose AI tools (e.g., ChatGPT), which are versatile and not tied to a fixed context, and domain-specific AI tools designed for particular educational tasks. User type differentiates students and teachers, whose perspectives on AI adoption are shaped by their distinct roles, with teachers focusing on teaching effectiveness and professional development and students prioritizing learning convenience and experience. Education level matters because acceptance patterns vary across K–12 and higher education contexts. Income level was chosen over coarse geographical groupings (e.g., Asia vs. non-Asia), as it offers a more nuanced understanding of socioeconomic disparities and aligns with UNESCO’s call to address educational inequalities in less-developed regions (UNESCO, 2021). Finally, cultural dimensions, which have been shown to influence both technology adoption (Jan et al., 2024; Y. Zhang et al., 2018) and educational practices (Ouyang et al., 2025), are introduced as moderators and will be elaborated in the following section.
Cultural Dimensions in TAM and AIEd
Hofstede (2011) defined culture as “
Hofstede’s cultural dimensions have also been widely applied in educational contexts. A recent systematic review of 28 studies showed that cultural dimensions such as power distance, individualism–collectivism, and long-term orientation significantly influence educational management, leadership, and teaching–learning practices (Ouyang et al., 2025). These findings highlight the importance of cultural frameworks in understanding educational behaviors.
Recent studies have demonstrated the moderating effects of Hofstede’s cultural dimensions on technology adoption. For instance, Y. Zhang et al. (2018) found that these cultural dimensions significantly moderated electronic banking adoption. Similarly, a recent meta-analysis by Jan et al. (2024) confirmed the significant moderating effects of Hofstede’s cultural dimensions on technology adoption in general. However, it’s important to note that the specific moderating effects revealed in these studies showed some differences. These findings suggest that the moderating effects of Hofstede’s cultural dimensions may vary depending on the type of technology being adopted. This variation implies that the moderating effects of cultural dimensions on TAM relationships in the context of AIEd might differ from those observed in other technological domains. Therefore, there is a clear need to specifically examine how Hofstede’s cultural dimensions moderate TAM relationships within the AIEd context.
Examining the moderating role of cultural dimensions in TAM within AIEd is crucial as AIEd expands globally. Utilizing Hofstede’s multidimensional cultural framework can provide a nuanced understanding of how users from diverse cultural backgrounds accept AI educational tools. This analysis is essential for developing culturally adaptive AI education systems, enhancing their acceptability and effectiveness across various settings. By investigating how Hofstede’s cultural dimensions moderate TAM relationships in AIEd contexts, researchers can contribute to more effective, culturally sensitive AI educational technologies. This approach not only advances TAM theory in cross-cultural AIEd applications but also provides strategic guidance for the global promotion of AI educational technologies, opening new avenues for cross-cultural research in the AIEd field.
Methodology
Search Strategy
The literature search was conducted across four databases selected for their complementary strengths in capturing high-quality, peer-reviewed research: Scopus and Web of Science (comprehensive multidisciplinary coverage with rigorous indexing standards), ERIC (specialized education research), and IEEE Xplore (technology implementation studies). This combination was designed to ensure comprehensive retrieval of methodologically rigorous TAM-based studies while maintaining research quality standards appropriate for meta-analytic synthesis.
Our systematic search strategy incorporated terms and synonyms aligned with the focus concepts of the study, derived from prior systematic reviews on TAM (Granić & Marangunić, 2019), AI (Bond et al., 2024; Labadze et al., 2023), and educational themes (Labadze et al., 2023). The AI-related search terms were designed to be inclusive, encompassing both general descriptors (e.g., “artificial intelligence,”“intelligent systems”) and application-specific terms (e.g., “intelligent tutoring systems,”“chatbot”). This approach captures studies across different AI technologies and applications. Specific technical terms such as “deep learning” or “educational data mining” were not included as separate keywords because they represent underlying computational techniques rather than user-facing AI applications, and preliminary searches confirmed they retrieved predominantly technical methodology papers without yielding additional TAM-based studies. Compared with previous meta-analyses (e.g., Scherer et al., 2019; Vaccaro et al., 2024; Yu, 2023), this study adopted a more targeted query structure—refining TAM-related terms for conceptual precision while expanding AI-related descriptors to capture a broader range of educational applications. Searches were conducted on April 8, 2024, without publication date restrictions, ensuring thorough coverage. The specifics of these query strings are detailed in Table S1.
Criteria for Inclusion
The study’s inclusion criteria were applied in two phases. Initially, studies were screened based on language (only English publications), publication period (from 1986 to 2024), and source quality (peer-reviewed journal articles). The publication timeframe was set from 1986 to 2024. The starting point (1986) was chosen because the Technology Acceptance Model (TAM) was originally proposed in Davis’s doctoral dissertation, which marks the theoretical foundation of TAM-related research (Davis & Granić, 2024). The endpoint (2024) reflects the date when the literature search was conducted, ensuring comprehensive coverage of available studies up to the time of analysis. Furthermore, we restricted our review to peer-reviewed journal articles to ensure the inclusion of studies that have undergone rigorous quality control, thereby enhancing the reliability and validity of the meta-analytic findings. In the second phase, detailed screening involved checking for AI technologies or applications relevant to technology adoption, educational use of AI technologies or applications, utilization of TAM or its extended versions, empirical studies with hypothesis testing, and inclusion of core TAM variables: Perceived Usefulness (PU), Perceived Ease of Use (PEU), and Behavioral Intention (BI). Although constructs such as Performance Expectancy (PE) and Effort Expectancy (EE) in UTAUT are conceptually related to PU and PEU, we treated them separately in our analysis. This decision was made to maintain construct homogeneity and ensure comparability across studies, as PU and PEU are directly rooted in the original TAM framework and are operationalized more consistently across AIEd research. Exclusion criteria included studies that did not involve AI technologies, applied TAM in non-educational contexts, lacked empirical research or hypothesis testing, did not include PU, PEU, and BI, or were opinion pieces, editorials, or retracted articles.
Identification of Relevant Publications
During the initial database screening, 516 papers were identified: Web of Science (
Quality Appraisal
The 40 articles that satisfied all inclusion criteria underwent a meticulous re-reading and evaluation process to assess their quality. The quality appraisal process was conducted based on criteria developed by Claro et al. (2024) and Zhao et al. (2021), as presented in Table 1. Each criterion included a clear description to ensure a consistent understanding among the researchers involved.
Quality Criteria of the Selected Articles.
Each criterion had three possible responses: “Yes, complies” (1 point), “Does not comply” (0 points), and “Partially complies” (0.5 points). Articles needed a minimum score of 7 out of 9 to qualify. Two independent reviewers conducted the appraisal, and out of 360 coding decisions, 345 were consistent, yielding an observed agreement of 95.8%. Disagreements were resolved through discussion until consensus was reached.
As a result, 13 studies were excluded for failing to meet the quality threshold. The remaining 27 studies were deemed of sufficient quality to address the research questions. Individual study scores are provided in Table S2 for transparency.
Data extraction process is illustrated in a PRISMA flow diagram (Page et al., 2021) in Figure 1. The systematic screening process involved multiple stages: initial database searches identified 516 publications across four databases (Web of Science, Scopus, ERIC, and IEEE Xplore). After removing 157 duplicates and 4 no-peer-reviewed records, 355 publications remained for title and abstract screening. This screening phase excluded 278 papers that did not align with inclusion criteria, leaving 77 studies for full-text review. During full-text screening, 37 studies were further excluded primarily due to lack of TAM focus or absence of hypothesis testing, resulting in 40 studies advancing to quality appraisal. Finally, 13 studies were excluded for failing to meet the quality threshold (minimum score of 7 out of 9), yielding a final sample of 27 studies of sufficient quality for meta-analytic synthesis.

PRISMA flow: Data extraction procedure.
Included Publications
The final pool of 27 selected publications for analysis is detailed in Table 2. Table 2 provides an overview of the studies that met all inclusion and quality criteria, forming the basis for our meta-analysis.
Characteristics of Included Publications.
Coding Process of Included Articles
A coding scheme was developed to categorize AI technology as “Vertical” (specific educational uses like tutoring systems) or “Horizontal” (general-purpose AI like ChatGPT). Education levels were classified as “K-12” or “Higher Level Education.” Income levels followed the World Bank’s 2021 criteria (World Bank, 2022). Cultural dimensions were coded using Hofstede’s model (Hofstede, 1980), with data from Hofstede Insights (2024). To conduct moderator analyses, each dimension was dichotomized into higher versus lower level groups. The cutoff points were determined using the median value of each dimension across all countries represented in the included studies. This median-split approach ensured balanced subgroup sizes and maximized statistical power. Of the 27 studies included in the meta-analysis, 24 were eligible for cultural moderation analysis because three studies (Alrishan, 2023; Ayanwale & Molefi, 2024; Tiwari et al., 2023) originated from countries not covered by Hofstede’s database (e.g., Lesotho, Oman) or contained mixed-country samples, preventing reliable assignment of cultural dimension scores. The resulting median-based cutoffs were as follows: power distance = 77 (
Statistical Approaches
The meta-analysis adhered to the data analysis methods employed by Tao et al. (2020). Random-effects models were used to pool effect sizes due to observed heterogeneity. The correlation coefficient (
To maintain statistical independence across studies, we ensured that each meta-analytic model included only one effect size per study for each theoretical relationship (e.g., PEU-PU, PU-BI, PEU-BI). No study contributed more than one effect size to the same relationship. Therefore, issues of dependent effect sizes within studies did not arise in this meta-analysis.
All moderator analyses employed categorical subgroup comparisons rather than continuous meta-regression. This approach was adopted for several reasons. First, some moderators of theoretical interest (e.g., technology type and user type) are inherently categorical, reflecting qualitative differences not adequately captured by continuous scales. Second, categorical analysis aligns with the predominant analytical practice in prior TAM meta-analyses (e.g., Tao et al., 2020), facilitating direct comparison with established findings. Third, to ensure methodological consistency and interpretability across all moderator analyses, we applied the same categorical framework to cultural dimensions, despite their continuous nature in Hofstede’s model. This unified approach provides context-specific effect sizes that are directly comparable across moderator categories and more interpretable for educational practitioners and policymakers.
Results
Meta-Analysis of the Original TAM Relationships in the AIEd Domain
The meta-analysis examined seven correlations among five TAM constructs: PEU, PU, AT, BI, and AU. The results, along with tests for heterogeneity and publication bias, are presented in Table 3. Forest plots for all seven TAM relationships are presented in Figures 2 to 8. In each plot, individual studies are shown as blue dots (dot size indicates study weight) with horizontal lines representing 95% confidence intervals. The bottom row displays the meta-analytic summary: the green dot represents the combined effect size, the black interval shows the 95% confidence interval for the combined effect, and the wider green interval shows the 95% prediction interval (Hak et al., 2016). All analyses used random-effects models. Detailed statistics are provided in Table 3.
Meta-Analytic Results for Pairwise Relationships.

Forest plot for the PEU-PU relationship.

Forest plot for the PEU-BI relationship.

Forest plot for the PU-BI relationship.

Forest plot for the PEU-AT relationship.

Forest plot for the PU-AT relationship.

Forest plot for the AT-BI relationship.

Forest plot for the BI-AU relationship.
High levels of heterogeneity were detected across all correlations (
Moderators of the Original TAM Relationships in the AIEd Domain
The meta-analysis revealed significant heterogeneity in effect sizes across studies, with
Detailed subgroup results are provided in Table S3, which reports the meta-analytic effect sizes and between-group heterogeneity statistics for each moderator. Overall, multiple moderators significantly influenced these relationships. Specifically, Technology Type showed that Vertical Technology had stronger correlations than Horizontal Technology for PEU with PU (
As summarized in Table 4, moderating effects varied substantially across relationships. Education Level was the only non-cultural moderator demonstrating significant effects across all three relationships, with K-12 education consistently showing stronger correlations than higher education. Among the six cultural dimensions examined, four—Power Distance, Individualism, Masculinity, and Uncertainty Avoidance—showed significant effects across all three relationships.
Summary of Moderator Effects and Directions Across Core TAM Relationships.
A critical pattern emerged in the direction of cultural moderating effects. Power Distance, Individualism, and Masculinity showed a consistent pattern: lower levels of these dimensions were associated with stronger relationships across all three pathways. In contrast, Uncertainty Avoidance showed the opposite directional pattern, with higher levels associated with stronger relationships across all three pathways.
Several moderators demonstrated reversal patterns across different relationships. Income level showed opposing effects across pathways, with lower-income contexts strengthening PEU-PU and higher-income contexts strengthening PU-BI. Indulgence similarly revealed directional reversal, with lower indulgence strengthening PEU-BI and higher indulgence strengthening PEU-PU.
Technology Type and User Type showed selective moderating effects on specific relationships rather than universal effects. Long-Term Orientation and Indulgence showed significant effects for only one or two of the three relationships, indicating more circumscribed influences compared to other cultural dimensions.
Sensitivity Analysis
To assess the robustness of our findings and address potential concerns about outliers, we conducted sensitivity analyses for all hypothesized relationships (Table 5). Outliers were identified using standardized residuals (threshold: |
Sensitivity Analysis: Outlier Detection and Influence on Pooled Effect Sizes.
Discussion
This study evaluated AI acceptance in education using TAM frameworks through a meta-analysis of 27 studies with 12,124 participants. The findings indicate that the relationships among TAM constructs are consistently supported within the AIEd domain. Furthermore, relationships between PU, PEU, and BI are moderated by Hofstede’s cultural dimensions, technology type, education level, and country income level.
While previous meta-analyses have examined technology acceptance across various contexts (see Table 6 for detailed comparisons), this study represents the first meta-analytic synthesis that specifically focuses on TAM within the domain of AIEd.
Comparison of Results From Our Meta-Analysis With That From Previous Meta-Analysis Studies on Technology Acceptance.
The findings reveal that all synthesized relationships are positive and statistically significant, with notable variations in their strengths. Across the three core TAM relationships, PU-BI is stronger than PEU-PU, which in turn is stronger than PEU-BI. These patterns are consistent with previous meta-analyses across general contexts (King & He, 2006; Schepers & Wetzels, 2007; Wu et al., 2011; Yousafzai et al., 2007b), healthcare (Tao et al., 2020), and educational contexts (C. Liu et al., 2024; Scherer et al., 2019). Similarly, among relationships involving attitude, AT-BI is stronger than PEU-BI, and PU-ATT is stronger than PEU-ATT. Notably, the PU-BI and PU-ATT relationships demonstrate comparable strengths. These findings are consistent with the same meta-analytic literature noted above. Collectively, these patterns indicate that TAM constructs exhibit robust and consistent relationship patterns across various domains, including AIEd. A critical finding is that the strength of relationships among TAM constructs in AIEd exceeds those reported in previous meta-analyses of teacher technology acceptance (Scherer et al., 2019) and mobile learning (C. Liu et al., 2024). This disparity may be attributed to the unique characteristics of the AIEd domain, particularly its emphasis on personalized learning experiences. Enhanced personalization can strengthen user perceptions of usefulness and ease of use, thereby amplifying their influence on behavioral intention. These stronger relationships suggest that within AIEd contexts, PU and PEU exert particularly significant effects on BI.
To further understand the heterogeneity observed in these relationships, this meta-analysis examined both cultural and non-cultural contextual factors that moderate TAM relationships in AIEd.
This study reveals several factors moderating TAM relationships. Firstly, technology type moderates TAM constructs. Specifically, stronger connections were observed between PU-BI and PEU-PU in vertical AI technologies compared to horizontal ones in education. This aligns with findings by Schepers and Wetzels (2007) and Yousafzai et al. (2007b) regarding PU-BI but contrasts with Schepers and Wetzels (2007) on PEU-PU. Secondly, education level moderates TAM relationships, supporting previous studies (Abu-Shanab, 2011; C. Liu et al., 2024; Sabah, 2016; Tarhini et al., 2014). Stronger connections between PU, PEU, and BI were found in K12 settings compared to higher education. Thirdly, user type moderates TAM relationships, with students showing stronger correlations between PEU-BI than teachers, consistent with Schepers and Wetzels (2007). Fourthly, income level moderates TAM relationships. Stronger connections between PEU-PU were observed in lower-income countries/regions, while PU-BI connections were stronger in higher-income countries/regions.
Table 7 presents the moderating effects of Hofstede’s cultural dimensions on the relationships between PU, PEU, and BI, and compares these results with prior studies. The analysis revealed a complex pattern of cultural moderation in AIEd, characterized by both cross-cutting mechanisms and context-specific divergences from previous research.
Comparison of Results From Our Hofstede’s Cultural Dimensions Moderation Analysis With Previous Studies.
First, Uncertainty Avoidance showed an inverse directionality compared with Power Distance, Individualism, and Masculinity. While lower levels of the latter three dimensions strengthened all three TAM relationships, higher levels of Uncertainty Avoidance reinforced them (Table 7). In cultures characterized by high Uncertainty Avoidance according to Hofstede’s framework (Hofstede, 2011), individuals are theoretically posited to perceive novel and ambiguous situations with heightened concern. Applied to the AIEd context, the algorithmic opacity and pedagogical uncertainties inherent in AI systems (Zawacki-Richter et al., 2019) may activate this disposition. We propose that under these conditions, users intensify their reliance on assessments of PU and PEU as mechanisms for risk evaluation and mitigation. This interpretation is grounded in two observations: First, learners in high-uncertainty-avoidance cultures would engage in more deliberate evaluations of whether the technology genuinely delivers promised educational benefits and whether they can effectively operate it, thereby strengthening the association between these perceptions and behavioral intention. Second, conversely, in low-uncertainty-avoidance cultures, users may adopt AI tools with less intensive scrutiny of usefulness or usability, potentially weakening these relationships.
Interestingly, the moderating effect of Individualism observed in this study contrasts with previous meta-analytic findings (Jan et al., 2024; Y. Zhang et al. 2018), where Individualism typically strengthened the relationships between PU, PEU, and BI. One possible explanation for this divergence is the distinctly social and institutional nature of AI adoption in formal educational settings. We theorize that unlike technology adoption in many other domains, where decisions tend to be individually driven and motivated by personal efficiency or convenience, AIEd technologies are typically introduced within collective, norm-regulated educational contexts, where adoption decisions are shaped by the social influence and structural support of educational institutions, rather than by purely individual volition (Xue, Ghazali, et al., 2025). If this interpretation is correct, in collectivist cultures, PU and PEU may exert stronger effects on BI through conformity and social validation, whereas in individualistic cultures, autonomous and self-determined learning preferences may weaken these associations. This theoretical explanation, while consistent with cultural psychology literature, warrants empirical validation.
Consistent with previous studies (Jan et al., 2024; Y. Zhang et al., 2018), Power Distance negatively moderates the PU–BI relationship. However, unlike these studies, the present AIEd analysis also reveals significant negative moderation on the PEU–BI pathway (Table 7). This divergence on the PEU–BI pathway may reflect AI’s distinctive technical characteristics. Unlike conventional educational technologies with transparent interfaces, AI systems are characterized by algorithmic opacity and adaptive behaviors that users cannot fully predict or control (Zawacki-Richter et al., 2019). When learners interact with such opaque systems, perceived ease of use may become disconnected from actual system effectiveness. In high–Power Distance cultures, where individuals have limited autonomous decision-making authority (Hofstede, 1980), this technological opacity could further weaken the link between ease-of-use perceptions and behavioral intentions. Conversely, in domains such as electronic banking or general ICT use, where system functions are more transparent and predictable, perceived ease of use more reliably predicts adoption. In addition to these technical explanations, AIEd’s institutionalized adoption structures may further amplify Power Distance effects by constraining individual agency in technology-related decisions (Daniels & Greguras, 2014). Thus, Power Distance’s stronger moderation of the PEU–BI pathway in AIEd likely reflects an interplay between AI’s inherent opacity and the hierarchical dynamics of educational contexts. This interpretation remains tentative and warrants further investigation.
Masculinity and Long-term Orientation exhibited pathway-specific moderation across the three relationships, with varying patterns relative to prior studies. This suggests that these cultural dimensions operate through context-dependent mechanisms in different technology adoption domains.
Theoretical and Practical Significance
Theoretically, first, main effects analysis demonstrates that TAM relationships are empirically supported in AIEd, validating TAM as a theoretical framework for understanding in AIEd. Egger’s tests show no evidence of publication bias (Table 3), enhancing confidence in these findings. Second, moderation analysis reveals that contextual factors influence the three core TAM pathways, with some moderators showing consistent directional effects across pathways while others exhibit pathway-specific patterns, indicating that TAM relationships are context-contingent rather than universal. Third, by decomposing broad geographic categorization into specific cultural dimensions and country/region income level factors, this study provides a methodologically refined approach to contextual moderation analysis in TAM research and thereby reveals more granular moderation patterns that geographic classification cannot detect.
Practically, the findings provide evidence-based implications for educators, policymakers, and AI developers. The main effect analyses reveal strong correlations among TAM constructs, with AT-BI demonstrating the strongest relationship, followed by PU-BI and PEU-PU. Implementation efforts should therefore adopt holistic approaches attending to affective, cognitive, and usability dimensions simultaneously. The moderator analyses of the three core pathways (Table 4) reveal systematic variation across contexts. K-12 contexts show consistently stronger relationships than higher education across all three pathways, while students exhibit significantly stronger effects than teachers in the PEU-BI and PU-BI pathways. These patterns suggest that implementations targeting K-12 students can rely more heavily on demonstrating usability and usefulness, whereas approaches for higher education faculty and teachers should recognize that these factors alone may be insufficient and explore complementary strategies tailored to professional contexts. Income-level patterns reveal that ease of use more strongly shapes perceptions of usefulness for lower-income users, whereas usefulness perceptions more strongly drive behavioral intentions for higher-income users. Implementations should therefore prioritize reducing complexity in resource-constrained contexts while emphasizing functional capabilities in well-resourced settings. Cultural dimensions moderate the three core pathways, indicating that cultural factors should be considered when designing and promoting AI in education. In high uncertainty avoidance cultures where TAM relationships are stronger, emphasizing perceived ease of use and usefulness in implementation strategies will be particularly effective. Conversely, weaker effects in high power distance, individualist, and high masculinity cultures indicate that strategies beyond PEU and PU may be necessary.
Limitations and Future Studies
Our database selection prioritized four major indexed databases (Scopus, Web of Science, ERIC, IEEE Xplore) that are widely used in educational technology meta-analyses. While this approach ensures inclusion of high-quality, peer-reviewed studies with sufficient methodological rigor for meta-analytic synthesis, we acknowledge that databases such as PsycINFO and JSTOR were not included, which may have resulted in the exclusion of some relevant studies. Additionally, non-indexed journals and gray literature were not systematically searched, which may limit the generalizability of our findings to the broader landscape of AI acceptance research.
In terms of methodological choices, several considerations warrant acknowledgment. Due to the limited number of studies, Pearson correlation coefficients were primarily used; however, as TAM applications in AIEd expand, future reviews should report both path and correlation coefficients for a more robust analysis. Additionally, the study examined TAM relationships independently and did not consider interrelationships among variables. Consequently, future studies should investigate TAM relationships using techniques such as meta-analytic structural equation modeling. Furthermore, while the categorical moderator approach ensured methodological consistency and interpretability, it may oversimplify continuous constructs such as cultural dimensions. This dichotomization could mask nonlinear relationships that continuous meta-regression might capture. Future meta-analyses with larger study samples could incorporate both categorical and continuous approaches to validate these findings.
Regarding theoretical framework scope, this study excluded variables from related frameworks such as UTAUT (e.g., Performance Expectancy, Effort Expectancy). While these constructs are conceptually similar to PU and PEU, they were not included to avoid potential inconsistency in construct definitions. Future studies could conduct a comparative meta-analysis across TAM and UTAUT to assess their relative explanatory power in AIEd, which would further enrich the understanding of theoretical diversity in this field.
Concerning the scope of moderator and relationship analyses, the study considered a limited set of moderating factors, and future meta-analyses should explore additional variables to provide a more comprehensive understanding of TAM in AIEd. Specifically, this study only conducted moderation effect analyses on the relationships between PEU, PU, and BI, indicating that future research should conduct moderation analyses on a broader range of relationships between TAM constructs. These limitations necessitate future empirical work to validate and extend the current findings across different technological and educational contexts.
Furthermore, most of the studies included in this meta-analysis were conducted during or shortly after the COVID-19 pandemic. During this period, the widespread shift to online and hybrid education significantly accelerated the adoption of AI-based technologies. Consequently, users’ perceptions of usefulness, ease of use, and behavioral intention might have been temporarily elevated due to pandemic-driven necessity rather than long-term voluntary adoption. Therefore, the observed effect sizes in this study may reflect an amplified acceptance pattern influenced by the pandemic context.
In light of the limitations discussed above, Table S4 outlines 35 hypotheses derived from the meta-analytic findings. These propositions warrant further empirical examination to verify whether the observed TAM relationships and moderation patterns persist across specific AIEd implementation contexts.
Conclusions
This meta-analysis provides a comprehensive quantitative synthesis of TAM in the domain of AIEd, addressing a critical gap in TAM research on AI acceptance in educational settings. The findings support TAM’s applicability as a framework for understanding AI acceptance while revealing significant contextual contingencies. Strong positive correlations across TAM constructs (PEU-PU:
Supplemental Material
sj-docx-1-sgo-10.1177_21582440251409441 – Supplemental material for Technology Acceptance Model in Artificial Intelligence in Education: A Meta-Analysis
Supplemental material, sj-docx-1-sgo-10.1177_21582440251409441 for Technology Acceptance Model in Artificial Intelligence in Education: A Meta-Analysis by Liangyong Xue, Jazihan Mahat and Norliza Ghazali in SAGE Open
Footnotes
Funding
Declaration of Conflicting Interests
Data Availability Statement
Supplemental Material
References
Supplementary Material
Please find the following supplemental material available below.
For Open Access articles published under a Creative Commons License, all supplemental material carries the same license as the article it is associated with.
For non-Open Access articles published, all supplemental material carries a non-exclusive license, and permission requests for re-use of supplemental material or any part of supplemental material shall be sent directly to the copyright owner as specified in the copyright notice associated with the article.
