As part of their human resources strategy, hotels utilize full-time and part-time employees in operations. There are significant differences in how two different types of employees are managed and handled in the hotel industry. The case study discusses the challenging situation of part-time employees in the hotel industry. Part-time employees are subject to low levels of motivation, engagement, and commitment at this hotel. Previous managers have not been proactive at tackling issues related to part-time employment, and strategies are required to remediate the problem. The solutions may be part of a comprehensive blueprint aimed at improving part-time employees’ conditions.
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