Abstract
Introduction
Everyone matters equally, but not everyone may be treated the same. Evidence from the extant literature highlights that people experiencing inequities and who are highly marginalized (hereby referred to as “structurally vulnerable”), including people impacted by poverty, racism, sexism, discrimination, stigma, mental illness, and/or substance use issues, disability, and the effects of homelessness more often die prematurely, alone and in pain, and not receiving the care they needed, some even expressing that they do not feel worthy of asking for care.1,2 Structural vulnerability is described as factors leading to inequitable and often poor health outcomes stemming from one’s position within larger social, cultural, political, material/economic hierarchies, such as views/stories of unworthiness and material value. 3 People facing structural vulnerability are at a higher risk for negative health outcomes and are dying at a higher rate from treatable conditions in part because they cannot get access to care and/or because current health systems in the Global North are not designed, and often do not align with the needs of people who are structurally vulnerable. 2 For example, home support policies that limit/prevent community care in the context of substance use and structural limitations (requiring shared bathrooms, space for providers to sit) and health system assumptions that clients have caregivers, friends, and family to support their needs in between health visits. Palliative care is a case in point. Despite international calls to integrate equity into palliative care, current palliative care services fall short in this regard.2,4,5
There is overwhelming evidence that health conditions develop and are perpetuated from stigma, living in poverty, having no fixed address or unstable housing, having little and inconsistent access to food, and having minimal to no family or inconsistent support networks.1–3,6–10 Further, research shows that individuals who are facing these inequities engage with the healthcare system and can experience re-traumatization, re-colonization, and re-institutionalization by the health institutions they are seeking help from.2,7–9 These experiences along with other complex social factors can result in people not being identified as in need of palliative care, in addition to facing challenges in accessing it. 11 Integrating equity into palliative care recognizes and addresses the specific individual needs of people who experience structural vulnerability and the contexts in which they live.
The multiple and intersecting complex social, cultural, and structural factors that influence access to, and delivery of palliative care for people who are structurally vulnerable have received increasing attention in the past decade, highlighting the importance of moving beyond individual-level analyses to consider broader frameworks that would enable more equity-informed approaches to care.12,13 For clinical practice and decision-making, moving beyond individual-level assessments to consider the broader contexts which shape the lives of people who are structurally vulnerable is required if equity is to be promoted as a core consideration for palliative care. That is, while focus on individual-level needs is important, it is not sufficient to address the larger socio-structural considerations that are needed to realize equity in palliative care services.
In this paper, we explore relational ethics as a framework to guide the integration of equity into clinical practice and decision-making in palliative care in ways that are trauma-informed (acknowledging and understanding life experiences and creating trusting and kind spaces to facilitate healing), 14 harm reduction focused (reducing risks associated with substance use and sexual practices), 15 and culturally respectful (approach all people with respectful inquiry, and without judgment, of their unique identity, culture, worldview, lived experiences, and way of being). 16 We begin with an overview of relational ethics and then, based on our collective research and clinical practice, provide a case example to show how a relational ethics approach can function practically between clients who are structurally vulnerable, healthcare providers (HCPs), and the community-based services and healthcare systems that support them. Building on our case example, we explore the importance of understanding how clients’ social circumstances, background, resources available to them, and current wishes and priorities impact decision-making and how a more holistic approach can serve those who experience structural vulnerability. We demonstrate a need to consider relational ethics as an approach to guide understanding of the relationality of care and suffering in people positioned as structurally vulnerable while at the same time providing palliative care clinicians with a framework to inform equity-informed clinical practice and decision-making in palliative care.
Relational ethics
Relational ethics is a model of care and decision-making framework that emphasizes how clients, HCPs, and larger social structures are interwoven,17,18 and, acknowledges the structural conditions that position certain people to have less choice than others. In the context of making health and social care recommendations and decisions with clients, this framework encourages HCPs to understand clients’ values and needs in relation to the broader social contexts in which they live. In this way, relational ethics moves away from clients’ individual agency in making choices and moves toward understanding clients’ interdependence with the world around them. Decision-making is identified as a nonmaterial good that is essential for justice 19 and Fraser 20 centers justice in relationships, including material, cultural, and social. The potential contribution of relational ethics as an approach to care to enhance relationships, reciprocity, trust, and safety between clients and HCPs, as well as to support decision-making processes of HCPs is well documented within the field of bioethics.17,18,21–24 Less is written about how relational ethics aligns with health equity and the broader principles of palliative care with its focus on a holistic person and family-centered approach.17,18
Austin et al.
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delineated four key components of relational ethics, embodiment, engagement, mutual respect, and environment. Olmstead et al.
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and Smith
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further expanded upon this in the context of pain and suffering, and we have further adapted and built upon these components, the first of which is

Four components of relational ethics.
Relational ethics represents a unique interactive framework for clinical care and decision-making that establishes relationships as the foundation of care; it takes the position that care and decision-making recognize that people in the care encounter (e.g., clients and HCPs) are interconnected, co-constructing, and trying to make sense of sometimes complex and uncertain clinical and social processes. One way to
Sherry: A case example of a relational ethics approach to care
Sherry, a 59-year-old woman, has terminal diagnosis, cognitive impairment, a trauma history, and uses illicit substances. She is approaching end-of-life and uses hospice services but regularly leaves, sometimes for a few days, to use illicit substances and visit her father and partner. She is presumed capable of healthcare, personal care (e.g., housing), and financial decisions. Recently, she was upset after the hospice discharged her after not returning for several days. She would like to keep her bed at the hospice but does not want to stay full-time. The Most Responsible Provider (a regulated HCP who has overall responsibility for coordinating and providing care for a client) worries that Sherry will severely decline in the community, and the team is morally distressed (the discomfort caused by the inability to act in accordance with one’s beliefs)27,28 over how to best provide care due to her unpredictable returns. The team is considering holding Sherry’s bed for her but are concerned about resource fairness for other clients (e.g., beds available).
We discuss the application of the four components of relational ethics and our recommendations for Sherry’s case under three subheadings: engagement, mutual respect, and embodiment and environment.
Engagement
Relational ethics, and specifically, the component of
Mutual respect
The component of
A part of the holistic assessment of Sherry would also include the acknowledgment that the structural conditions that she lives in—such as poverty, housing precarity, and few caregivers to support her needs—can facilitate more vulnerability (e.g., unmanaged pain (and increased substance use for pain relief), access to medication, suffering, lack of food and water, loneliness) when approaching the end of her life.3,11 Supporting people who experience structural vulnerabilities requires palliative care providers to think about who the care networks are, and whether they are able to provide the support needed, and therefore, palliative care may need to draw on
Embodiment and environment
Within this subsection, we discuss the components of embodiment and environment together because they are inherently linked. We show that the compassionate relationships felt (embodied) knowledge and collaborations formed can set up the space of trust and ethical decision-making in the environmental component. The concept of embodiment focuses on cultivating a coordinated approach informed by different ways of knowing (felt, lived experience, and shared knowledge) to, and continuity of, care. Leading scholars in equity and palliative care highlight the importance of building connections within healthcare and the need for a more collaborative approach as a way to break down the common silos between teams and health organizations and to better coordinate services.6–9 Reimer-Kirkham et al.
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explore various gaps in care for clients experiencing structural vulnerability at end-of-life among palliative care and inner-city service providers and highlight that HCPs acknowledge the disconnect in care between HCPs in homecare and acute hospital settings (e.g., emergency departments) and community teams who are often providing informal palliative care to clients experiencing structural vulnerability. Brown et al.
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show that to enhance equity-oriented primary care at the macro (health organizations), meso (clinical programming), and micro (client-provider interactions) levels, care must be coordinated, contextually and culturally tailored and trauma-informed to foster trust between clients and shift away from crisis-oriented approaches to care. Relational ethics contributes to equity in palliative care for the structurally vulnerable because it situates ethical practice
The lack of continuity in some healthcare services creates significant barriers for clients who are structurally vulnerable,
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which can also significantly impact the
Moral distress
In this paper, we have shown that relational ethics can provide a framework for decision-making to achieve equity in palliative care. Relational ethics can also help with the moral distress that is reported among HCPs working with clients experiencing structural vulnerability. 24 Within Sherry’s case, some of the HCPs expressed feeling moral distress over not being able to provide the quality of care they would like to Sherry given external factors such as resources and Sherry’s preferences and wishes. Decision-making in the face of resource constraints and end-of-life care issues is a significant threat to moral integrity and can lead to moral distress (unable to uphold values and/or act on patient’s behalf due to internal or external constraints)27,28; and moral injury (repeated incidence/persistent feelings of moral distress/deeply felt violation to one’s beliefs).28,31 Moral distress and injury are particularly high in contexts where HCPs are placed in positions of making life-or-death decisions when they are working with adults who are structurally vulnerable.27,31 This moral distress can result in moral injury and deepen and lengthen the effects of distress, impacting the physical, social, emotional, mental, and spiritual dimensions of HCPs’ lives. Clients are also affected by moral injury in HCPs as resentments, anxiety, burnout, dissatisfaction at work and other symptoms bleed into care and/or by loss of staff.27,31,32 In this way, moral distress and injury can influence HCP’s capacity to care for others. Although a relational ethics approach may not fully remove the moral distress that some HCPs may feel in situations such as Sherry’s case, it can expand HCP’s lens of clients and facilitate seeing their web and the structural conditions that may be affecting Sherry’s values, preferences, and wishes. With an expanded view and a diversity of partnerships/perspectives, more options become available to try and multiple teams can engage in collaborative care planning rather than these plans resting with solely one team. It is the process of creatively trialing all possible options—or providing a justification of why certain options cannot be tried—and reciprocal engagements that may involve validation, support, access to resources, and idea generation, which can help reduce moral distress.
Conclusion
A relational ethics approach to equity in palliative care explores the relationships and larger structures that affect clients’ values and beliefs as well as those that limit the choices people have. The four components of relational ethics are interdependent, providing a guide for how HCPs engage with each other and with clients to develop mutual respect and embodied ways of relating which ultimately facilitates the process of building a trusting environment for care. Therefore, each component evolves as the needs of client’s change and shift. At the heart of relational ethics is respect, reciprocity, dignity, connection, and shared knowledge around how HCPs and health systems engage with each other and their clients alongside their relational webs and current situations (“what is”), and as such, it supports both individuals and collective focuses within equity and palliative care. These individual and collective lenses complement the holistic approach to care that is foundational in palliative care. Further engagement with relational ethical approaches will provide more opportunity to explore what is needed to bridge connections between and within health institutions and teams in reciprocal unions such as hospice and community care teams and to explore hybrid (shared) models of care. We acknowledge that there can be challenges faced by HCPs in adopting a relational ethics approach such as ensuring continuity of care from hospice to community services and balancing individual client needs within resource-constrained settings. Providing continuity of care between teams requires HCP, leadership, and organizational buy-in, and time and energy to form collaborative approaches, one effective strategy being holding interdisciplinary case conferences (can include client, all supporting teams, and ethics). Additionally, settings working within resource constraints like hospice and community sites may not always be able to uphold a client’s wishes and preferences if it may create harm to others such as harm to those on a waitlist for a hospice bed. If a waitlist forms for beds at the hospice and is made up of clients with equal or more complex clinical needs, and Sherry wants to be out in the community for 3–4 days a time/leaves the hospice for days at a time without communicating when she may be back, then it is possible that the resource needs of others may impact Sherry’s preferences. This brings us back to the importance of ongoing assessments of clients’ needs and exploring creative options. Teams can explore contingency plans that may offer Sherry respite stays with daypasses rather than a full-time bed at the hospice, and explore if a palliative care unit at the hospital could meet her needs in the future (mindful of institutional trauma experienced) as well as when that threshold may be, and how her pain can be managed when she stays in community for longer periods of time. In this way, ethical practice, specifically relational ethics, involves exploring and trialing all possible options, ongoing assessments of client’s needs, and expanding collaborations to provide the best possible care based on what is needed at that moment.
